Allergy Territory Account Specialist - Greenville, SC

Novartis • Greenville, SC

13d • $77,000 - $245,700 • Remote

About The Position

This field-based and remote role supports key accounts in an assigned geography. The Territory Account Specialist serves as the primary point of contact for accounts and Health Care Providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement, including clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is filled at a level commensurate with experience. The company does not offer relocation support and will not sponsor visas for this position.

Requirements

• Bachelor’s degree from a four-year college or university.
• Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; relevant experience in medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors is also welcomed.
• A track record of consistent high performance and experience navigating and selling to large accounts and key customers.
• Analytical, self-starting approach to finding, prioritizing, and applying information to solve key customer problems.
• Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
• Residence within the territory or within a reasonable daily commute of 50 miles from its border.
• Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
• Fully valid and unrestricted driver’s license; driving is an essential function of the role.
• For Territory Account Specialist level: 2 or more years of relevant experience within the last five years in a listed sector or a sales role of similar complexity; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
• For Senior Territory Account Specialist level: 5 or more years of relevant experience within the last five years in a listed sector or a sales role of similar complexity; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
• For Executive Territory Account Specialist level: 10 or more years of relevant experience within the last five years in a listed sector or a sales role of similar complexity; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
• For Associate Territory Account Specialist level: recently separated from the U.S. military with at least four years of military service in a leadership capacity, or limited prior sales experience; strong collaboration, cross-functional communication, and ability to communicate product information.

Nice To Haves

• Experience across therapeutic groups and disease states, account management strategy, and new product launches.
• Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for a sophisticated product or reimbursement pathway.
• For Associate level: experience in Novartis’s two-year Sales Internship Program, or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

• Navigate and resolve account challenges by providing tailored solutions that meet customer needs.
• Develop a strategic territory plan aligned with shared priorities and use insights and tactics to drive product demand and support patient outcomes.
• Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
• Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
• Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
• Facilitate planning sessions with stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Provide real-time access support and work with Patient Specialty Services (PSS) to deliver a seamless customer experience.
• Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.

Benefits

• Health, life, and disability benefits.
• 401(k) with company contribution and match.
• Vacation, personal days, holidays, and other leaves.
• Performance-based cash incentive.
• Depending on role level, eligibility to be considered for annual equity awards.
• Reasonable accommodations for qualified individuals with disabilities, subject to the stated conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level