Allergy Territory Account Specialist - Greenville, SC

Novartis•Greenville, SC
•$77,000 - $245,700•Remote

About The Position

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Allergy Territory Account Specialist serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers to Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and requires expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is based in the Greenville, South Carolina territory; the employee must reside in the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. Travel of 60–80% across a broad geography is required. The position may be filled at a level commensurate with experience. The stated salary range for the posted role is $119,700–$222,300 per year. Compensation also includes a performance-based cash incentive and, depending on level, possible eligibility for annual equity awards. Eligible US-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves. Field roles with a dedicated training period require successful completion of initial training, including home study limited to eight hours per day and 40 hours per week.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years; candidates from other complex sales environments are also welcome.
  • Consistent record of high performance and ability to navigate and successfully sell to large accounts and key customers.
  • Self-starter with analytical ability to find, prioritize, and apply relevant information to solve problems for key customers.
  • Demonstrated ethical leadership and ability to foster ethical conduct and compliance with company policies and laws.
  • Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
  • Ability to travel 60–80% over a broad geography and drive and/or fly within the territory.
  • Valid, fully unrestricted driver’s license; driving is an essential function of the role.
  • For Territory Account Specialist level: at least 2 years of relevant experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors, or a similarly complex sales role within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
  • For Senior Territory Account Specialist level: at least 5 years of relevant experience in the listed industries or a similarly complex sales role within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
  • For Executive Territory Account Specialist level: at least 10 years of relevant experience in the listed industries or a similarly complex sales role within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
  • For Associate Territory Account Specialist level: recently separated from the US Military with at least 4 years of military service in a leadership capacity, or limited prior sales experience; ability to collaborate cross-functionally and communicate product information effectively.

Nice To Haves

  • Experience across therapeutic groups, disease states, account management strategy, and new product launches.
  • Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for a sophisticated product or reimbursement pathway.
  • For Associate Territory Account Specialist level: experience in the two-year Novartis Sales Internship Program and demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

  • Navigate and resolve account challenges with effective, tailored solutions.
  • Build a strategic territory plan aligned to shared priorities and use insights and tactics to drive product demand and support better patient outcomes.
  • Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
  • Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
  • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
  • Facilitate planning sessions with key stakeholders to address complex challenges and collaborate across functions to meet customer needs urgently.
  • Deliver real-time access support and work with Patient Specialty Services (PSS) to provide a seamless customer experience.
  • Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.

Benefits

  • Health benefits
  • Life benefits
  • Disability benefits
  • 401(k) with company contribution and match
  • Vacation, personal days, holidays, and other leaves
  • Performance-based cash incentive
  • Possible eligibility for annual equity awards, depending on role level
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