Part Time Keyholder

Lilly Pulitzer • Southlake, TX

2d • Onsite

About The Position

The Keyholder assists with the daily operations of a Lilly Pulitzer retail store, including sales, client experience, and safeguarding store assets. The role calls for understanding the Lilly Pulitzer concept, including its lifestyle, clients, merchandise, and heritage, and embracing the company’s Core Values and Core Leadership Qualities. The position is part-time, hourly, non-exempt, and based in a Lilly Pulitzer retail store. Flexible hours, including nights, weekends, and holidays, may be required due to the seasonality of the business. The position is reviewed annually and requires collaboration in alignment with the company’s Core Values and Core Leadership Qualities, as well as compliance with company policies and the Employee Handbook’s Code of Conduct.

Requirements

• Ability to effectively communicate with clients, colleagues, and management.
• Excellent problem-solving and decision-making skills.
• Proficiency with Microsoft and Apple technology.
• Ability to multitask in a fast-paced environment.
• Ability to lift up to 20 pounds.
• Ability to remain on one’s feet and maneuver around the store during shift hours.

Nice To Haves

• Prior supervisory experience in the fashion or retail industry is preferred.
• Prior knowledge of XStore and Tulip is a plus.

Responsibilities

• Drive sales goals by providing an exceptional client experience and actively supporting the sales team’s focus on clients.
• Demonstrate Lilly Pulitzer’s selling culture and ensure a positive client experience.
• Maintain accuracy in cash transactions according to operating procedures.
• Open and close the retail store.
• Exercise decision-making and multitasking as an elevated team member while prioritizing service.
• Resolve client-related issues or escalate them to store management when necessary.
• Provide the store management team with continuous feedback about selling opportunities and successes.
• Maintain visual and operational standards established by the Visual and Retail Operations teams.
• Safeguard store assets.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed