Part-Time Keyholder

Lilly Pulitzer•Orlando, FL

About The Position

The Keyholder assists with the daily operation of a Lilly Pulitzer retail store, including sales, customer service, and safeguarding store assets. The role requires understanding the Lilly Pulitzer concept, lifestyle, customers, merchandise, and heritage, and representing the brand consistently. The Keyholder uses the EREG point-of-sale system for transactions, inventory receiving and transfers, and opening and closing the registers and store, and can troubleshoot the system when the Store Manager and Assistant Store Manager are absent. This part-time, hourly, non-exempt position is eligible for overtime. Because the business is seasonal, flexible additional hours may be required during peak periods. The position is reviewed annually.

Requirements

Prior experience in a retail store is required.
Understand Lilly Pulitzer and have genuine enthusiasm and interest in its concept, customers, and merchandise.
Have sufficient fashion credibility to sell merchandise to customers.
Show initiative and self-assurance when approaching and selling to customers.
Have the dedication, commitment, and initiative to operate a store dependably with minimal supervision or direction.
Have schedule flexibility to accommodate hours typical of retail store employees.
Be comfortable operating an automated point-of-sale system.
Have the attention to detail needed to safeguard store assets, including cash reconciliation and inventory management.

Nice To Haves

A four-year college degree is preferred, but not required.

Responsibilities

Present and sell merchandise in a manner consistent with the brand.
Greet customers, provide appropriate sales assistance, and recommend merchandise based on customer needs.
Know the merchandise on the sales floor and offer suggestions to customers.
Provide management with merchandising suggestions that may improve sales.
Build a personal client book.
Learn and use the EREG point-of-sale system, including troubleshooting when the Store Manager and Assistant Store Manager are absent.
Perform routine register transactions, inventory receiving and transfers, and opening and closing of registers and the store.
Safeguard store assets and maintain inventory integrity.
Help prevent inventory shrink where reasonable and appropriate.
Assist with cycle counts and the year-end comprehensive physical inventory.
Operate the store in accordance with company policies and procedures.
Offer ideas to grow and improve the business, including ideas related to merchandising, staffing, displays, fixtures, advertising, promotions, and operating hours.