Part-Time Keyholder

Lilly Pulitzer•Winter Park, FL

11d

About The Position

The Keyholder assists with the daily operation of a Lilly Pulitzer retail store, including sales, customer service, and safeguarding store assets. The role requires understanding the Lilly Pulitzer concept, customer, merchandise, and heritage, and presenting and selling merchandise in a way that is consistent with the brand. The Keyholder provides appropriate sales assistance, knows the merchandise on the sales floor, and may suggest merchandise and merchandising ideas to customers and management. The role also includes building a personal client book and contributing ideas to grow and improve the business. The Keyholder uses the EREG point-of-sale system to complete routine register transactions, inventory receivings and transfers, and opening and closing procedures for registers and the store. When the Store Manager and Assistant Store Manager are absent, the Keyholder must be able to troubleshoot the system. The position helps protect store assets and maintain inventory integrity, including preventing shrink where reasonable, assisting with cycle counts, and participating in the year-end physical inventory. The store must be operated in accordance with company policies and procedures. This is a part-time, hourly, non-exempt position eligible for overtime. Flexible and additional working hours may be required during peak business periods. The position is reviewed annually. A four-year college degree is preferred but not required, and prior retail-store experience is required.

Requirements

Prior experience in a retail store is required.
Understand Lilly Pulitzer and have genuine enthusiasm and interest in its concept, customers, and merchandise.
Have sufficient fashion credibility to sell merchandise to customers.
Show initiative and self-assurance when approaching and selling to customers.
Have dedication, commitment, and initiative to operate a store dependably with minimal supervision or direction.
Have schedule flexibility to accommodate typical retail store hours.
Be comfortable operating an automated point-of-sale system.
Have the attention to detail needed to safeguard store assets, including cash reconciliation and inventory management.

Nice To Haves

A four-year college degree is preferred but not required.

Responsibilities

Assist with the daily operation of the retail store, including sales, customer service, and safeguarding store assets.
Understand the Lilly Pulitzer concept, customer, merchandise, and heritage.
Present and sell merchandise consistently with the brand.
Greet customers and provide sales assistance appropriate to their needs.
Know the merchandise on the sales floor and suggest merchandise to customers.
Provide merchandising suggestions to management that may improve sales.
Build a personal client book.
Use the EREG point-of-sale system for routine register transactions, inventory receivings and transfers, and opening and closing registers and the store.
Troubleshoot the EREG system when the Store Manager and Assistant Store Manager are absent.
Safeguard store assets and help maintain inventory integrity and prevent shrink where reasonable and appropriate.
Assist with cycle counts and the year-end comprehensive physical inventory.
Operate the store consistently with company policies and procedures.
Suggest ideas to grow and improve the business, including ideas related to merchandising, staffing, floor displays, store fixtures, advertising, promotions, or operating hours.