Keyholder - Wilmot Plaza Rack

Nordstrom•Tucson, AZ

1d•$18 - $19

About The Position

The Keyholder supports store managers with daily operations, sales, and operational standards while keeping customer service at the center of the store experience. The role supports employees in completing operational tasks and opening and closing routines, leads by example in meeting personal and company goals, and teaches and trains employees to deliver outstanding customer service. The Keyholder also shares information about fashion, events, Nordstrom gift cards, the Nordstrom Rewards program, and the mailing list; maintains organized selling floors and stockrooms; and completes inventory processes, including checking in and ticketing merchandise accurately.

Requirements

Demonstrate ownership, accountability, and initiative.
Identify opportunities that benefit customers and develop solutions that meet their expectations, including resolving issues.
Adapt quickly to new store initiatives, concepts, and services.
Have proven success working in a fast-paced environment and the ability to multitask.
Be able to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.
Have a basic understanding of technology tools and computer applications such as Microsoft Outlook and Excel.

Responsibilities

Support employees in completing operational tasks and procedures, including opening and closing routines.
Lead by example in meeting personal and company goals and delivering excellent customer service.
Teach and train employees to provide outstanding customer service.
Inform customers about fashion, upcoming events, Nordstrom gift cards, the Nordstrom Rewards program, and the mailing list.
Maintain organized selling floors and stockrooms.
Complete inventory processes, ensuring merchandise is properly checked in and accurately ticketed.