About The Position

The Keyholder supports the Store Manager and Assistant Manager in ensuring the store runs smoothly and efficiently. The role leads by example, coaching and mentoring the sales team to deliver inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The Keyholder performs opening and closing duties on a rotating basis and completes essential start- and end-of-day cash reconciliation. This role is positioned as an opportunity for an ambitious self-starter with retail experience to take a first step into supervision and develop a long-term career in prestige beauty.

Requirements

  • Proven retail experience, preferably in cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience using retail point-of-sale software.
  • Must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager with the smooth and efficient running of the store.
  • Lead by example and coach and mentor the sales team to provide inspirational, authentic, and personalized customer service.
  • Help the sales team achieve sales and customer service targets.
  • Perform start- and end-of-day cash reconciliation.
  • Open and close the store on a rotating basis.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Competitive incentive compensation programs; role eligibility may vary.
  • Potential eligibility to participate in the applicable Commission/Bonus Plan.
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