Keyholder/Shift Supervisor

Goodwill Industries of Akron•Fairlawn, OH

About The Position

Goodwill Industries of Akron is hiring a Keyholder/Shift Supervisor to support store operations and the organization’s mission of helping individuals prepare for, find, and retain employment. The role operates the cash register and point-of-sale system, handles opening and closing procedures and nightly cash deposits as needed, completes daily business and donation reports, and prepares donated goods for resale. The position also supports the development of service participants and contributes to a safe, clean work area. Goodwill describes opportunities for career development and offers full-time benefits.

Requirements

Ability to lift and move up to 30 pounds.
Ability to operate a cash register, perform stock duties, and provide customer service.
Basic mathematical skills.
Ability to work a flexible schedule, including weekends, evenings, and holidays as required.
Self-motivation, teamwork, efficient work habits, awareness of the surrounding environment, excellent communication, reliability, and a positive attitude are sought.

Nice To Haves

Ability to drive, with a valid driver’s license and proof of insurance (preferred).
Previous supervisory experience in customer service, with retail or food service experience highly desirable.

Responsibilities

Operate the cash register and point-of-sale system accurately and efficiently.
Perform opening and closing procedures.
Make nightly cash deposits as needed.
Complete reports, including donation counts, readings, daily business statements, deposits, and cash drawer balances.
Inspect textiles, items, and goods to determine saleability.
Sort, hang, tag, price, and prepare items for resale.
Help promote the development of service participants.
Maintain a clean work area free of hazards and operate equipment according to safe operating procedures.