Keyholder/Shift Supervisor

Goodwill Industries of Akron•Northfield, OH

About The Position

Goodwill Industries of Akron seeks a goal-oriented Keyholder/Shift Supervisor to support its mission of helping individuals prepare for, find, and retain employment. The role combines retail operations, customer service, merchandise preparation, and support for service participants. The position offers career development resources and full-time benefits.

Requirements

Ability to lift and move up to 30 lbs.
Ability to operate a cash register, perform stock duties, and provide customer service.
Basic mathematical skills.
Ability to work a flexible schedule, including weekends, evenings, and holidays as required.
Self-motivation, teamwork, efficiency, awareness of surroundings, excellent communication, reliability, a positive attitude, and pride in work.

Nice To Haves

Ability to drive, with a valid driver's license and proof of insurance preferred.
Previous supervisory experience in customer service, with retail or food service experience highly desirable.

Responsibilities

Operate the cash register and point-of-sale system accurately and efficiently.
Perform opening and closing procedures and make nightly cash deposits as needed.
Complete reports, including donation counts, readings, daily business statements, deposits, and cash drawer balances.
Inspect textiles, items, and goods to determine whether they are saleable.
Sort, hang, tag, price, and prepare items for resale.
Help promote the development of service participants.
Maintain a clean work area free of hazards and follow safe operating procedures when using equipment.