Keyholder/Shift Supervisor

Goodwill Industries of Akron•Medina, OH

About The Position

Goodwill Industries of Akron is hiring a Keyholder/Shift Supervisor to support its retail operations and community mission. The role operates cash register and point-of-sale systems, completes store opening and closing procedures, and makes nightly cash deposits as needed. It also involves completing donation and sales-related reports, inspecting and preparing goods for resale, supporting the development of service participants, and maintaining a clean and safe work area. The position requires a flexible schedule that may include weekends, evenings, and holidays.

Requirements

Ability to lift and move up to 30 pounds.
Ability to operate a cash register, perform stock duties, and provide customer service.
Basic mathematical skills.
Ability to work a flexible schedule, including weekends, evenings, and holidays as required.
Self-motivation, teamwork, efficient work habits, awareness of surroundings, excellent communication skills, reliability, and a positive attitude.

Nice To Haves

Ability to drive, with a valid driver's license and proof of insurance.
Previous supervisory experience in customer service; retail or food service experience is highly desirable.

Responsibilities

Operate the cash register and point-of-sale system accurately and efficiently.
Perform opening and closing procedures.
Make nightly cash deposits as needed.
Complete reports, including donation counts, readings, daily business statements, deposits, and cash drawer balances.
Inspect textiles, items, and goods to determine saleability.
Sort, hang, tag, price, and prepare items for resale.
Help promote the development of service participants.
Keep the work area clean and free of hazards.
Operate equipment according to safe operating procedures.