Keyholder/Shift Supervisor

Goodwill Industries of Akron•Northfield, OH

About The Position

Goodwill Industries of Akron is hiring a Keyholder/Shift Supervisor to support its mission of helping individuals prepare for, find, and retain employment. The role operates cash registers and point-of-sale systems, completes opening and closing procedures and cash deposits, prepares business and donation reports, and processes goods for resale. The supervisor also supports service participants, promotes a safe and clean work area, and follows safe equipment operating procedures. The position requires a flexible schedule, including weekends, evenings, and holidays as needed.

Requirements

  • Ability to lift and move up to 30 pounds.
  • Ability to operate a cash register, perform stock duties, and provide customer service.
  • Basic mathematical skills.
  • Self-motivation and ability to work as part of a team.
  • Ability to work efficiently while remaining aware of surroundings.
  • Excellent communication skills.
  • Reliability, a positive attitude, and pride in one's work.
  • Ability to work a flexible schedule including weekends, evenings, and holidays as required.

Nice To Haves

  • Valid driver's license and proof of insurance preferred.
  • Previous supervisory experience in customer service, with retail or food service experience highly desirable.

Responsibilities

  • Operate the cash register and point-of-sale system accurately and efficiently.
  • Perform opening and closing procedures.
  • Make nightly cash deposits as needed.
  • Complete donation counts, readings, daily business statements, deposits, and cash drawer balance reports.
  • Inspect textiles, items, and goods to determine saleability.
  • Sort, hang, tag, price, and prepare items for resale.
  • Help promote the development of service participants.
  • Maintain a clean work area free of hazards and operate equipment using safe procedures.
  • Provide customer service and perform stock duties.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Prescription drug coverage
  • Flexible spending accounts (FSA)
  • Short-term disability coverage
  • Long-term disability coverage
  • Critical illness coverage
  • Accident insurance
  • Holiday pay
  • Vacation/sick leave (PTO)
  • Retirement savings plan
  • Career development resources
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