Keyholder - Boston Seaport (Part-Time)

We are seeking an experienced Keyholder to join our retail team at Mack Weldon's Boston Seaport location. As a Keyholder, you will work closely with the store management team to ensure smooth store operations and provide an exceptional guest experience. Your responsibilities will include driving sales, executing store opening and closing duties, coordinating sales floor and back of house operations, and maintaining operational procedures. Additionally, you will act as a leader on the floor, mentor team members, gather feedback, and support store management in various projects and initiatives.

• Drive sales and customer experience on the floor by providing above-and-beyond customer service
• Execute store opening and closing duties
• Partner with store management team to plan, coordinate, and execute sales floor and back of house operations
• Ensure all operational, service, and staff zoning procedures are executed to company standards
• Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions
• Mentor team members by being visible and setting an example for what great customer experience and product knowledge
• Maintain general store systems and execute operational responsibilities
• Foster and support a productive employee culture in your store
• Gather feedback from customers, store team members, and via observation to report to store management team
• Support store management team in projects and initiatives

• Minimum 1 year retail experience
• Must be flexible with working varied shifts including weekends, evenings, and holidays

• Flexible working schedule including weekends, evenings, and holidays
• Opportunity to work in a fast-paced growing business
• Ability to adapt and deal with ambiguity
• Strong written and verbal communication skills
• Physical ability to carry boxes weighing 25-30lbs for stock transfers
• Ability to bend, reach, lift, and move stock and products
• Emphasis on diversity and valuing all backgrounds and experiences
• Attention to detail and thoughtful decision making in the design process
• Collaboration with ethical and humane partners
• Act with integrity and take ownership of actions and mistakes
• Focus on long-term planning and problem-solving
• Opportunity to work in a company that values lasting relationships.