Key Lead - Seattle Premium Outlets, Abercrombie & Fitch

Abercrombie & Fitch•Tulalip, WA

1d•Onsite

About The Position

The Key Lead ensures customers receive a quality in-store experience by acting as Floor Supervisor and guiding and coaching Brand Reps and Stock Associates. This role helps ensure store operations run effectively and is part of the store leadership team, driving store performance through customer experience and the team’s achievement of daily sales.

Requirements

Maintain a strong customer focus.
Demonstrate exceptional interpersonal skills.
Possess strong communication skills.
Be energetic, outgoing, and assertive.
Take initiative and show confidence.
Adapt to change and demonstrate flexibility.
Balance multiple tasks while being detail-oriented.
Engage in applied learning and proactive thinking.
Exhibit a strong work ethic.

Nice To Haves

High school diploma, GED, or equivalent.
One year of retail experience.
Experience leading groups or teams.
Knowledge of current fashion trends.

Responsibilities

Perform opening and closing routines.
Operate register and point-of-sale systems.
Fulfill OMNI Channel orders.
Demonstrate product knowledge and brand awareness while driving sales.
Build and maintain visual displays.
Analyze reporting to inform decision-making.
Protect store assets and perform inventory control.
Represent the brand and exemplify company culture and values.
Act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates.
Drive store performance through customer experience and team achievement of daily sales.