About The Position

The Estée Lauder Companies is hiring a part-time Key Holder for Aveda at Boise Towne Square in Boise, Idaho, for 25 hours per week. The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. The role uses coaching and mentoring skills to lead by example and model behaviors that help the sales team provide inspirational, authentic, personalized customer service and meet sales and service targets. The position also performs opening and closing duties on a rotating basis and completes essential start- and end-of-day cash reconciliation. It is presented as an opportunity for an ambitious self-starter with retail experience who is seeking an initial supervisory role and a path toward a longer-term career in prestige beauty. The company describes its culture as valuing diversity of thought and people and offers training and development opportunities, competitive remuneration, and benefits.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of their right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.
  • Coach and mentor team members and lead by example, modeling behaviors that support inspirational, authentic, and personalized customer service.
  • Help the sales team achieve sales and customer service targets.
  • Perform start- and end-of-day cash reconciliation.
  • Open and close the store on a rotating basis.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Participation in a competitive bonus program.
  • Training and development opportunities.
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