FP Movement Key Holder

FP Movement•Los Gatos, CA

7d•$19•Onsite

About The Position

A Key Holder collaborates with the management team in supervising store operations and leading an engaging, inspiring environment for customers and the team. The role supports sales, builds awareness of key metrics, and contributes to developing others. The Key Holder represents FP Movement, enhances personalized customer service and community engagement, supports store operations and visual standards, and helps guide and develop the Stylist team.

Requirements

Passion for FP Movement and/or a connection to the local fitness community.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the brand.

Responsibilities

Act as a brand ambassador, reflect company values, and partner with store leadership to create an engaging experience for FP Movement customers.
Create selling initiatives that enhance the customer experience and encourage personalized service, product recommendations, and customer connections around wellness and fitness.
Promote FP Movement events and support their execution with fitness and wellness partners.
Use technology to stay informed about in-store and online events and special offers, supporting an omnichannel customer experience.
Exercise decision-making and multitasking while prioritizing service over tasks.
Help manage the store environment and customer experience by supporting an energized pace, positive team atmosphere, daily zone management, and sales.
Teach and share product knowledge, brand messaging, and exceptional customer interaction practices using available resources.
Support daily office procedures, store operations, and store maintenance.
Coordinate shipment processing, restocking, and product placement while maintaining visual and display standards; ensure omnichannel orders are processed accurately and promptly.
Follow safety standards, maintain inventory accuracy, help reduce product loss, and uphold company policies and procedures.
Support an inclusive, people-first philosophy and encourage open dialogue, follow-through, and employee support.
Collaborate with leadership on communications, share information with the team, and participate in daily meetings and check-ins.
Remain open to feedback, develop new skills, and contribute optimism, positivity, and proactive problem-solving.
Guide and develop the Stylist team, pursue personal professional growth, and consider role replacement for career progression.