FP Movement Key Holder

FP Movement•Washington, DC

8d•Onsite

About The Position

The Key Holder collaborates with the management team to supervise store operations and help create an engaging, inspiring environment for customers and team members. The role supports sales, builds awareness of key metrics, and contributes to developing others. As a brand ambassador, the Key Holder helps deliver personalized customer service, promotes FP Movement events, supports store operations and visual standards, and contributes to an inclusive, people-first team environment.

Requirements

Passion for FP Movement and/or a connection to the local fitness community.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the brand.

Responsibilities

Act as a brand ambassador and partner with store leadership to create an engaging experience for FP Movement customers.
Create selling initiatives and encourage personalized service, product recommendations, and customer connections around wellness and fitness.
Promote FP Movement events and support their execution with fitness and wellness partners.
Use technology to stay informed about store and online events and special offers, supporting an omnichannel customer experience.
Participate as an elevated team member in decision-making and multitasking while prioritizing service.
Help manage the store environment and customer experience, including team energy, daily zone management, and sales.
Teach and share product knowledge, brand messaging, and customer interaction practices using available resources.
Support daily office procedures, store operations, and store maintenance.
Work with partners on shipment processing, restocking, product placement, visual standards, and timely, accurate omnichannel order processing.
Follow safety standards, maintain inventory accuracy, help reduce product loss, and uphold company policies and procedures.
Support an inclusive, people-first philosophy and encourage open dialogue and follow-through across the team.
Respond to communications with the leadership team, share information, and participate in daily meetings and check-ins.
Remain open to feedback, develop new skills, and contribute optimism, positivity, and proactive problem-solving.
Guide and develop the Stylist team while pursuing personal development and professional growth.