FP Movement Key Holder

FP Movement•Los Angeles, CA

8h•Onsite

About The Position

A Key Holder collaborates with the management team to supervise store operations and help create an engaging, inspiring environment for customers and team members. The role drives sales, builds awareness of key metrics, and contributes to the development of others. The Key Holder serves as a brand ambassador, supports customer engagement and personalized service, promotes store events, and helps lead the team’s daily activities. The position also supports store operations, visual standards, inventory accuracy, safety, and communication across the team.

Requirements

Passion for FP Movement and/or a connection to the local fitness community.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the brand.

Responsibilities

Act as a brand ambassador and partner with store leadership to create an engaging experience for FP Movement customers.
Create selling initiatives that enhance the customer experience and encourage personalized service, product recommendations, and connections around wellness and fitness.
Promote FP Movement events and support their execution with fitness and wellness partners.
Use technology to stay informed about store and online events and special offers, supporting an omnichannel customer experience.
Act as an elevated team member by exercising decision-making and multitasking while prioritizing service over tasks.
Help manage the store environment and customer experience by maintaining an energized pace, positive team atmosphere, daily zone management, and sales focus.
Teach and share product knowledge, brand messaging, and exceptional customer-interaction practices using available resources.
Support daily office procedures, store operations, and store maintenance.
Coordinate shipment processing, restocking, and product placement while maintaining visual and display standards; ensure omnichannel orders are processed accurately and promptly.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and comply with company policies and procedures.
Support an inclusive, people-first environment by encouraging open dialogue, follow-through, and employee support.
Stay current on communications, share information with the team, and participate in daily meetings and check-ins.
Remain open to feedback, develop new skills, and contribute optimism, positivity, and proactive problem-solving.
Guide and develop the Stylist team, while taking responsibility for personal development and professional growth.