Anthropologie Key Holder

Anthropologie•Palm Beach Gardens, FL

9d•$19 - $19•Onsite

About The Position

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. The role requires expertise in operating procedures and includes mentoring the associate team. The Key Holder supports customer connection and sales, helps manage the store environment and daily zones, assists with associate training, and supports visual standards and store operations. They communicate with leadership about store objectives and share feedback about customer and employee experiences.

Requirements

Leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Nice To Haves

Anthro brand fan.

Responsibilities

Collaborate with the leadership team to create an environment of genuine customer connection where customers feel welcome, heard, and valued.
Drive sales and store metrics by using key performance indicators to set team and zoning goals.
Use technology to deliver a seamless omni-channel shopping experience by executing omni services.
Help manage the store environment and customer experience by maintaining an energized pace, team positivity, and daily zones.
Use decision-making skills to solve problems and enhance customer experiences.
Support associate training, including new-hire onboarding.
Support daily operating processes, including opening and closing procedures, maintaining store standards, restocking products, and helping with facilities or IT issues.
Work with key partners on shipment and omni-fulfillment processes; support visual standards, product stock levels, and markdowns.
Help store leadership maintain standards and cleanliness through daily tasks, and stay current on monthly visual messaging and concept updates.
Contribute to an inclusive work environment by listening to others and seeking different perspectives.
Check in with leadership to support communication, teamwork, and completion of store objectives; remain open and responsive to feedback.
Share customer and employee experience insights with the Store Manager.
Support positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.