Anthropologie Key Holder

Anthropologie • Corte Madera, CA

4d • $20 - $22 • Onsite

About The Position

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. The role is an expert in operating procedures and contributes to mentoring the associate team.

The Key Holder supports customer experience, store leadership and team management, visual standards, business operations, and communication. They help maintain a welcoming, inclusive store environment and contribute to store objectives and team development.

Requirements

• Leadership experience.
• Experience being a team player.
• Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.
• Interest in or enthusiasm for the Anthropologie brand.

Responsibilities

• Collaborate with the leadership team to cultivate genuine customer connections and ensure customers feel welcome, heard, and valued.
• Drive sales and store metrics by using key performance indicators to set team and zoning goals.
• Use technology to deliver a seamless omnichannel shopping experience through execution of omnichannel services.
• Help manage the store environment and customer experience by maintaining an energized pace, positive team atmosphere, and daily zones.
• Exercise decision-making to support problem solving and enhance customer experiences.
• Support associate training, including new-hire onboarding.
• Support daily operating processes, including opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues.
• Collaborate with key partners on shipment and omnichannel fulfillment; support visual standards, product stock levels, and markdowns.
• Help store leadership maintain standards and cleanliness through daily tasks, and stay current on monthly visual messaging and concept updates.
• Contribute to an inclusive work environment by listening actively and seeking different perspectives.
• Communicate and coordinate with leadership on store objectives, and remain open and responsive to feedback.
• Share customer and employee experience insights and feedback with the Store Manager.
• Support positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discounts
• Retirement savings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed