Anthropologie Key Holder

Urban Outfitters•Kansas City, MO

3d•Onsite

About The Position

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. The role is an expert in operating procedures and helps mentor the associate team. The position is located at 531 Nichols Rd, Kansas City, Missouri, 64112, United States.

Requirements

Anthro brand fan.
Leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Collaborate with the leadership team to cultivate genuine customer connections where customers feel welcome, heard, and valued.
Take initiative to drive sales and store metrics by using key performance indicators to set team and zoning goals.
Use technology to deliver a seamless omnichannel shopping experience through execution of omnichannel services.
Help manage the store environment and customer experience by maintaining an energized pace, positive team environment, and daily zones.
Exercise decision-making skills to support problem solving and enhance each customer's experience.
Support training of the associate team, including new-hire onboarding.
Support daily operating processes, including opening and closing procedures, maintaining store standards, restocking products, and helping with facilities or IT issues.
Collaborate with key partners on shipment and omnichannel fulfillment processes; support visual standards, product stock levels, and markdowns.
Help store leadership maintain standards and cleanliness through daily tasks, and stay current on monthly visual messaging and store concept updates.
Contribute to an inclusive work environment by listening actively and seeking different perspectives.
Check in with leadership to maintain communication and teamwork on store objectives, and be open and responsive to feedback.
Share insights about customer and employee experiences and communicate feedback to the Store Manager.
Contribute to positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.