Free People Key Holder

Urban Outfitters•Palm Beach, FL

11d•Onsite

About The Position

A Key Holder collaborates with the management team to supervise store operations and help create an engaging, inspiring environment for customers and the team. The role supports sales, builds awareness of key metrics, and contributes to developing others. The position is located at 326 S County Rd, Palm Beach, Florida, 33480.

Requirements

Love for the FP brand.
Demonstrated leadership.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Act as a brand ambassador and reflect company values while partnering with store leadership to create an engaging experience for FP customers.
Create selling initiatives that enhance the customer experience and empower the team to drive sales through personalized service, elevated styling, and outfitting recommendations.
Deliver a seamless omni-channel shopping experience through effective use of systems and applications.
Exercise decision-making and multitasking while prioritizing customer service over tasks.
Help manage the store environment and customer experience by maintaining an energized pace, supporting team positivity, managing the daily zone, and driving sales.
Teach and share product knowledge, brand messaging, and techniques for delivering exceptional customer interactions using brand resources.
Support daily office procedures, store operations, and store maintenance.
Partner with others to process shipments, restock and place products, maintain visual and display standards, and process omni-channel orders accurately and on time.
Follow store safety standards, maintain inventory accuracy, help reduce product loss, and comply with company policies and procedures.
Support an inclusive, people-first philosophy and encourage open dialogue, follow-through, and support for the store team.
Collaborate with leadership and respond to communications; share information with the team and participate in daily meetings and chat-ins.
Remain open to feedback, learn new skills, and contribute optimism, positivity, and proactive problem-solving.
Guide and develop the Stylist team while taking responsibility for personal development and professional growth.