Anthropologie Key Holder

Urban Outfitters•Palm Beach Gardens, FL

7d•Onsite

About The Position

A Key Holder contributes to creating a customer-centric store environment by supporting the store leadership team in service, selling, and daily processes. The role requires expertise in operating procedures and mentorship of the associate team. The Key Holder helps cultivate genuine customer connections, drive sales and store metrics, and provide a seamless omni-channel shopping experience. They support daily store operations, including opening and closing procedures, maintaining store standards, restocking, shipment and omni fulfillment, visual standards, product stock levels, markdowns, and cleanliness. The role also supports associate training and onboarding, communicates with leadership and the Store Manager, and contributes to an inclusive, positive team environment. The position is located at 3101 PGA Blvd, Palm Beach Gardens, Florida, 33410. Pay is USD $18.70 per hour.

Requirements

Leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Nice To Haves

Anthro brand fan.

Responsibilities

Collaborate with the leadership team to create a welcoming environment where customers feel heard and valued.
Take initiative to drive sales and store metrics by using key performance indicators to set team and zoning goals.
Use technology to execute omni services and deliver a seamless omni-channel shopping experience.
Help manage the store environment and customer experience by maintaining an energized pace, supporting team positivity, and managing daily zones.
Use decision-making skills to solve problems and enhance the customer experience.
Support associate training, including new-hire onboarding.
Support daily operating processes, including opening and closing procedures, maintaining store standards, restocking products, and helping with facilities or IT issues.
Work with key partners on shipment and omni fulfillment processes; support visual standards, product stock levels, and markdowns.
Help store leadership maintain standards and cleanliness by supporting daily tasks.
Stay current on monthly visual messaging and concept updates in the store.
Contribute to an inclusive work environment by listening to others and seeking different perspectives.
Communicate and collaborate with leadership on store objectives, and remain open and responsive to feedback.
Share insights about the customer and employee experience with the Store Manager.
Support positive team morale through brand and store initiatives, including the SPARKED Journal, employee recognition, and team-building activities.