Free People Key Holder

Free People•Dallas, TX

4d•$17•Onsite

About The Position

A Key Holder collaborates with the management team in supervising store operations and helping lead an engaging, inspiring environment for customers and the team. The role includes driving sales, building awareness of key metrics, and contributing to the development of others. The Key Holder serves as a Free People brand ambassador, creates personalized and elevated customer experiences, supports omni-channel shopping, and helps manage the store environment and daily operations. The role also supports team development, visual standards, shipment processing, inventory accuracy, store safety, and company policies. This position is located at 8687 N Central Expy, Dallas, Texas, 75225, United States.

Requirements

Love for the Free People brand.
Demonstrated leadership qualities.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Responsibilities

Act as a brand ambassador, reflect company values, and partner with store leadership to create an engaging experience for Free People customers.
Create selling initiatives that enhance the customer experience and empower the team to drive sales through personalized service, elevated styling, and outfitting recommendations.
Deliver a seamless omni-channel shopping experience by understanding and using systems and applications.
Exercise decision-making and multitasking while prioritizing customer service over tasks.
Help manage the store environment and customer experience by maintaining an energized pace, encouraging team positivity, managing the daily zone, and driving sales.
Teach and share product knowledge, brand messaging, and methods for delivering exceptional customer interactions using brand resources.
Support daily office procedures, store operations, and store maintenance.
Work with key partners on shipment processing, restocking, and product placement while maintaining visual and display standards; ensure omni-channel orders are processed promptly and accurately.
Follow store safety standards, support inventory accuracy and product-loss reduction, and uphold company policies and procedures.
Support an inclusive, people-first philosophy and encourage open dialogue, follow-through, and support for the store team.
Stay current on communications, collaborate with the leadership team, share information with the team, and participate in daily meetings and chat-ins.
Remain open to feedback, develop new skills, and contribute optimism, positivity, and proactive problem-solving.
Guide and develop the Stylist team, take responsibility for personal development and professional growth, and consider role replacement for career progression.