Key Accounts Customer Service Intern

Kalmbach Feeds•Upper Sandusky, OH

7d•Onsite

About The Position

The Key Accounts Customer Service Intern supports Kalmbach Feeds’ Key Accounts Customer Service team. The role calls for someone perceptive who can relate to people at all levels and respond sensitively to customer needs, corporate goals, team member goodwill, and the company’s public image. The successful candidate is dependable, able to work independently without constant direction or supervision, and willing to commute to the corporate office in Upper Sandusky, Ohio. Additional duties may be assigned by the Key Accounts Manager. The team provides professional, knowledgeable, efficient, and honest service, builds customer relationships, and aims to leave customers feeling appreciated. Kalmbach Feeds describes its customer service department as an important contributor to the company’s reputation and mission. Kalmbach Feeds produces nutritional products for livestock, poultry, and companion animals and has operated since 1963. The company highlights its focus on quality, integrity, customer service, technology, and innovation. Candidates should note that pre-employment drug screening, a physical, and a criminal background check are required; application and resume information is subject to verification.

Requirements

High energy and drive to proactively perform customer service duties in a dynamic business environment.
Strong analytical thinking ability.
Exemplary verbal and written communication skills.
Ability to thrive in a fast-paced, ever-changing environment.
Strong attention to detail and organizational skills.
Diligent problem-solving skills.
Proficiency in Windows-based software programs, especially Excel.
Ability to work independently without constant direction or supervision.
Willingness to commute to the corporate office in Upper Sandusky, Ohio.
Successful completion of required pre-employment drug screening (hair and urine), physical, and criminal background check.

Responsibilities

Carry out customer service duties for the Key Accounts Customer Service team.
Work independently and reliably without constant direction or supervision.
Perform additional duties as directed by the Key Accounts Manager.
Support professional, efficient, knowledgeable, and respectful customer interactions and customer relationship-building.