Key Account Technical Solution Consultant

Intuitive • Colorado Springs, CO

1d

About The Position

The Key Account Technical Solution Consultant is part of Intuitive’s Digital Implementation team and is responsible for technical engagement, deployment, and long-term integration of Intuitive’s digital solutions across Integrated Delivery Networks (IDNs) and other strategic key accounts. The role partners with Key Account Directors and serves as a trusted technical advisor to enterprise-level IT stakeholders. It focuses on strategic alignment and scalable implementation frameworks that advance customer adoption across Intuitive platforms and strengthen enterprise relationships.

The consultant leads technical integration planning and delivery across multi-site health systems, aligns implementations with customer digital roadmaps, and works with executive and technical stakeholders on governance and approval processes. The role also develops repeatable implementation resources, communicates field learnings to Product and Engineering, tracks implementation progress and outcomes, and builds partnerships with data privacy, security, and IT leaders. The position requires a flexible, dynamic schedule and the ability to enter surgical and other patient areas.

Requirements

• At least 8 years of experience in medical technology implementation, enterprise IT consulting, or digital transformation within healthcare.
• Experience with enterprise account management or direct collaboration with strategic sales.
• Demonstrated experience working with large healthcare systems and IDNs at the corporate level.
• Deep understanding of cloud-hosted SaaS platforms, networking infrastructure, healthcare data security, and PACS/EMR interfaces.
• Highly effective communication skills and demonstrated ability to influence without authority.
• Bachelor’s degree.
• Comfort with a flexible, dynamic schedule.
• Ability to enter surgical and other patient areas.

Responsibilities

• Partner with the Key Accounts team to establish trusted relationships with selected IDNs and enterprise IT, cybersecurity, and digital stakeholders.
• Lead strategic planning and delivery of technical integrations for Intuitive’s digital portfolio across multi-site health systems, ensuring scalability and alignment with customer digital roadmaps.
• Define communication strategies, feedback channels, and governance structures for executive and technical stakeholders, both internally and externally.
• Engage with IDN and corporate customer IT governance processes, including technical review boards, data and AI governance, and networking teams.
• Deliver technical presentations covering digital vision, product overviews, data flows, and network topology diagrams to support approval and prioritization.
• Develop and maintain standardized implementation toolkits that enable repeatable deployment from enterprise to division and local hospital levels.
• Maintain technical knowledge of Intuitive’s digital portfolio and relay field learnings and customer feedback to Product and Engineering partners to inform roadmaps and address systemic barriers.
• Track, document, and report implementation progress, outcomes, barriers, and opportunities to increase adoption speed and scale.
• Build collaborative partnerships with data privacy, security, and IT executive leaders through the HealthTech Leader advisory board and other platforms.

Benefits

• Market-competitive compensation package including base pay, incentives, benefits, and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior