Key Account Technical Solution Consultant

Intuitive • Houston, TX

1d • $151,300 - $241,900 • Remote

About The Position

The Key Account Technical Solution Consultant is part of Intuitive’s Digital Implementation team and is responsible for technical engagement, deployment, and long-term integration of Intuitive’s digital solutions across Integrated Delivery Networks (IDNs) and other strategic key accounts. Working closely with Key Account Directors, the consultant serves as a trusted technical advisor to enterprise-level IT stakeholders and helps align scalable implementation frameworks with customers’ digital roadmaps.

The role leads planning and delivery of technical integrations across multi-site health systems, supports customer governance and adoption processes, and coordinates communication among executive and technical stakeholders. It also develops repeatable implementation resources, reports progress and barriers, and shares customer feedback with Product and Engineering to improve the digital portfolio and accelerate adoption.

Requirements

• At least 8 years of experience in medical technology implementation, enterprise IT consulting, or digital transformation within healthcare.
• Experience with enterprise account management or direct collaboration with strategic sales.
• Demonstrated experience working with large healthcare systems and IDNs at the corporate level.
• Deep understanding of cloud-hosted SaaS platforms, networking infrastructure, healthcare data security, and PACS/EMR interfaces.
• Strong communication skills and demonstrated ability to influence without authority.
• Bachelor’s degree.
• Comfort working a flexible, dynamic schedule.
• Ability to enter surgical and other patient areas.

Responsibilities

• Partner with the Key Accounts team to build trusted relationships with select IDNs and enterprise-level IT, cybersecurity, and digital stakeholders.
• Lead strategic planning and delivery of technical integrations for Intuitive’s digital portfolio across multi-site health systems, ensuring scalability and alignment with customer digital roadmaps.
• Define communication strategies, feedback channels, and governance structures for transparent engagement with internal and external executive and technical stakeholders.
• Engage with customer IT governance processes, including technical review boards, data and AI governance, and networking teams.
• Deliver technical presentations on digital vision, product overviews, data flows, and network topology to support customer approval and prioritization.
• Develop and maintain standardized implementation toolkits for repeatable deployment of Intuitive products across enterprise, division, and local hospital levels.
• Maintain technical knowledge of Intuitive’s digital portfolio and relay field learnings and customer feedback to Product and Engineering partners.
• Track, document, and report implementation progress, outcomes, barriers, and opportunities to increase adoption speed and scale.
• Collaborate with data privacy, security, and IT executive leaders and develop partnerships through the HealthTech Leader advisory board and other platforms.

Benefits

• Market-competitive compensation package including base pay, incentives, benefits, and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level