Key Account Manager – Bone Health - New York, NY

Amgen•New York, NY

9d•$159,488 - $215,778

About The Position

The Key Account Manager – Bone Health assesses and diagnoses the business environment in assigned accounts in relation to Amgen products and plans and executes actions to support success. The role works through internal matrix teams and with external customers to develop relationships and support sales performance and brand strategies across complex partner organizations. The territory covers New York City, Yonkers, and New Rochelle, New York. The position reports to the Key Account Director.

Requirements

Doctorate degree and 2 years of sales experience and/or related account management experience; or master’s degree and 4 years of such experience; or bachelor’s degree and 6 years of such experience.
Demonstrated ability to work with sales teams to resolve payor-related issues.
Ability to think strategically and develop, execute, and monitor strategic business plans.
Ability to engage, influence, and lead cross-functional teams.
Leadership ability focused on influence, impact, and leading without authority.
Excellent interpersonal skills, including networking, influencing, negotiation, presentation, and written and verbal communication.
Ability to thrive in a fast-paced environment while handling competing priorities.
Solution-oriented approach to challenges; takes initiative, brings energy and enthusiasm, and works in teams.
Broad range of computer skills.

Nice To Haves

Three or more years of account management and/or public payor experience.
Residence in the territory and established relationships with key accounts or customers.
Advanced degree such as MPH, MBA, or PharmD.
Seven or more years of healthcare sales and/or marketing experience, or related experience in buying processes and decision-making.
Clinic, hospital, access environment, competitor, or specialty experience.
District management, reimbursement, or managed care experience.
Solid understanding of the current marketplace and trends.
Knowledge of payor systems, billing, coding, and reimbursement processes.
Knowledge of CMS policies and processes.
Understanding of the buy-and-bill process.
Experience in public payor or agency activities, including Local Coverage Determination processes.
Knowledge of hospital committee structures, P&T processes, treatment and discharge protocols, DRG, and hospital reimbursement processes.
Established relationships with key accounts or customers in the territory and experience promoting Amgen products to target accounts.

Responsibilities

Develop and execute compliant market strategies to reach healthcare providers and accounts that are difficult to access.
Serve as Amgen’s Bone Health contracting point.
Lead contract delivery, business reviews, and performance tracking.
Coordinate with GPOs and large rheumatology networks.
Lead post-fracture care initiatives.
Monitor Amgen business performance across the portfolio.
Identify business drivers and barriers and coordinate pull-through initiatives across field teams.
Provide actionable field intelligence and recommendations to the Amgen home office.
Partner with Market Access Team Account Executives in shared accounts.
Identify and resolve contracting, membership, and channel issues.
Provide field insight and recommendations to Pricing, Brand, and GPO teams.
Shape the environment, including exploring alternate sites of care, injection sites, and value-based partnerships.
Identify key staff and departments influencing product-utilization decisions within key accounts and cultivate relationships with decision-makers.
Identify and obtain company resources needed to achieve account objectives.
Analyze clinic economics, financial performance, and data from varying sources to draw insights.
Navigate clinic reimbursement and work with sales teams to resolve payor-related issues.

Benefits

Retirement and Savings Plan with company contributions
Medical, dental, and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program or sales-based incentive plan for field sales representatives
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements where possible
Career development opportunities