Vacancies Key Account Manager

AkzoNobel•Houston, TX

10d

About The Position

The Key Account Manager ensures the business has adequate people and processes to manage relationships with nominated strategic Key Accounts, including current customers and new prospects on which the business has significant dependency. This role is in the Marine Business Unit, covering a United States territory. A coastal or East Coast home base is preferred, and travel within the United States is expected monthly at 25–30%. The position develops and executes globally aligned account plans, manages commercial opportunities and financial performance, advances innovation, and coordinates across internal teams and Key Account stakeholders.

Requirements

Bachelor’s degree in business management or a related field.
8–10 years of work experience in commercial roles, sales, and Key Account management.
Experience in the paints and coatings industry or another B2B industry environment.
Leadership, stakeholder management, and project management skills.
Decision-making ability and skill in creating value propositions.
Drive, results orientation, communication, and presentation skills.
Commercial and business acumen, with a basic understanding of cross-functional processes and financial concepts related to sales and cost to serve.
Ability to participate in and complete a qualitative and quantitative respirator fit test, and to use a respirator as required.

Nice To Haves

Master of Business Administration in a related field.

Responsibilities

Create and execute Key Account plans aligned globally with Regional and Global Segment and Marketing plans.
Develop a relevant commercial pipeline for assigned Key Accounts.
Deliver regional financial KPIs from budget to actual for the regional P&L.
Deliver financial KPIs from budget to actual for the consolidated global Key Account P&L.
Drive innovation through Key Accounts.
Develop and maintain contact maps within each Key Account at all reporting levels and across functions.
Drive continuous improvement across the organization to create customer value in service, capability, efficiency, and productivity.
Enhance Key Account management capability across the organization and functions.
Collaborate with cross-functional teams and relevant Key Account teams to prioritize new developments and plan trials.
Provide support and leadership to sales, customer service, and technical teams, setting direction and ensuring resources are in place for high service levels and operational efficiency.
Steward new business development projects in response to Key Account requirements.
Contribute as a member of the global Key Account team and regional commercial teams, especially in market intelligence, new product development, IBP, and CRM.
Maintain a high level of field engagement with Key Accounts.
Engage regularly with Key Account senior leadership and conduct quarterly reviews with them.
Ensure contract compliance with Key Accounts.