Key Account Manager

Methode Electronics • Southfield, MI

4d

About The Position

The Key Account Manager maintains and builds customer relationships to help ensure Methode is the preferred supplier for customer programs and projects. The role focuses on growing revenue in new and existing assigned accounts, leading quote and technical-change processes, and supporting customer systems, service quotes, pricing, and productivity proposals through coordination with internal expertise. The manager drives margin improvement, develops relationships across customer organizations, and communicates account metrics, progress, issues, and plans to internal stakeholders and leadership. The role also manages awarded business data, including forecasts and pricing, and supports accounts receivable invoicing and purchase order adjustments.

Requirements

• Bachelor’s degree in Engineering or Business.
• 10 years of relevant business experience.
• Fully developed account management, program management, and sales skills.
• Strong negotiation and persuasion skills.
• Ability to effectively present and communicate information to diverse groups and organizational levels, internally and externally.
• Expert skills in PowerPoint and Excel.

Responsibilities

• Maintain and build strong customer relationships to ensure Methode is the preferred supplier for programs and projects.
• Grow account revenue through new accounts and expansion within existing assigned accounts.
• Lead quote processes and technical changes, including kick-offs, development, and customer presentations.
• Support customer systems, service quotes, and pricing by coordinating with internal Methode expertise, developing productivity proposals as needed, and communicating technical proposals.
• Drive incremental margin improvement within existing business toward annual goals set by the business.
• Develop relationships across disciplines within key account organizations through proactive support, problem resolution, onsite visits, and consistent communication.
• Communicate and present metrics, progress, issues, and planning to internal stakeholders and leadership at all levels.
• Manage awarded business by tracking and updating customer data, including forecasting and pricing, through the internal business management system.
• Support accounts receivable invoicing and purchase order adjustments.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, hearing, life, and disability insurance.
• Wellness program.
• Time off benefits.
• Voluntary accident, hospital indemnity, and pet insurance plans.
• Employee Assistance Program.
• 401(k) plan with a company contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior