Key Account Manager – Bone Health - Las Vegas

Amgen • Las Vegas, NV

13d

About The Position

The Key Account Manager – Bone Health is responsible for assessing and diagnosing the business environment in assigned accounts in relation to Amgen products, then planning and executing actions to achieve success. The role works across internal matrix teams and with external customers to build relationships, support sales performance, and advance brand strategies across complex partner organizations. The territory covers Phoenix, Arizona; Las Vegas, Nevada; and Henderson, Nevada. Ideally, the candidate resides in the geography, has established relationships with key accounts and customers, and has experience promoting Amgen products to target accounts. The role reports to the Key Account Director.

Requirements

• Doctorate degree and 2 years of sales experience and/or related account management experience; or a master's degree and 4 years of such experience; or a bachelor's degree and 6 years of such experience.
• Demonstrated leadership, influence, and ability to lead without authority.
• Ability to analyze and interpret clinic economics, financial performance, and data from multiple sources.
• Ability to navigate clinic reimbursement.
• Excellent interpersonal skills, including networking, influencing, negotiation, presentation, and written and verbal communication.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Solution-oriented approach to challenges; takes initiative, brings energy and enthusiasm, and works effectively in teams.
• Broad range of computer skills.

Nice To Haves

• At least 3 years of account management and/or public payor experience.
• Residence in the territory and established relationships with key accounts or customers.
• An advanced degree, such as an MPH, MBA, or PharmD.
• At least 7 years of healthcare sales and/or marketing experience, or related experience with buying processes and decision-making.
• Experience in clinic, hospital, access, competitor, or specialty environments.
• District management, reimbursement, or managed care experience.
• Understanding of the current marketplace and its trends.
• Knowledge of payor systems, billing, coding, and reimbursement processes.
• Documented ability to work with a sales force to resolve payor-related issues.
• Clear understanding of the buy-and-bill process.
• Ability to think strategically and develop, execute, and monitor strategic business plans.
• Demonstrated ability to engage, influence, and lead cross-functional teams.
• Experience with public payor or agency activities, including Local Coverage Determination processes.
• Knowledge of hospital committee structures, P&T processes, treatment and discharge protocols, DRG, and hospital reimbursement processes.

Responsibilities

• Develop and execute innovative, compliant market strategies to reach health care providers and accounts that are difficult to access.
• Serve as Amgen Bone Health’s contracting point and lead contract delivery, business reviews, and performance tracking.
• Coordinate with GPOs and large rheumatology networks.
• Lead post-fracture care initiatives.
• Monitor Amgen business performance across the portfolio, identify drivers and barriers, and coordinate pull-through initiatives across field teams.
• Provide actionable field intelligence and recommendations to the Amgen home office.
• Partner closely with Market Access Team Account Executives in shared accounts.
• Identify and resolve contracting, membership, and channel issues.
• Provide field insight and recommendations to Pricing, Brand, and GPO teams.
• Help shape the environment, including exploring alternate sites of care, injection sites, and value-based partnerships.
• Identify staff and departments that influence product-utilization decisions within key accounts and cultivate relationships with key decision-makers.
• Identify and obtain company resources needed to achieve account objectives.
• Analyze and interpret clinic economics, financial performance, and data from varied sources.
• Navigate clinic reimbursement and work with sales teams to resolve payor-related issues.

Benefits

• Retirement and Savings Plan with generous company contributions.
• Medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level