Key Account Manager, Industrial Water Treatment - Metro Atlanta

Solenis•Alpharetta, GA

13d•$102,130 - $149,776•Remote

About The Position

Solenis is seeking a Key Account Manager for its Industrial Water Treatment team in the Metro Atlanta market. The role serves as a trusted partner to existing and prospective customers, helping them improve performance through water treatment solutions. The manager will develop long-term customer relationships, identify growth opportunities, and expand Solenis’s presence throughout the territory. Regular travel throughout the territory is required to support customer engagement and business development. The position includes managing customer retention and account growth, cultivating new business relationships, and executing a territory strategy. The manager will work with customers and internal teams to understand operational needs, recommend solutions, support implementation, and maintain accurate opportunity, activity, and forecast information in Salesforce. Success is measured by customer satisfaction and retention, growth in existing accounts, new business development, revenue and profitability goals, a healthy sales pipeline, and meaningful customer engagement. The expected compensation range is $102,130.00 to $149,776.00, plus discretionary bonuses. Compensation may vary based on skills, experience, and other factors permitted by law. Solenis offers medical, dental, vision, and 401(k) benefits, as well as opportunities for professional growth and development.

Requirements

Bachelor’s degree.
At least 5 years of relevant industrial experience.
Experience in industrial water treatment is required.
Knowledge of manufacturing, food and beverage, power, chemical processing, pulp and paper, or similar industrial environments.
Experience managing complex customer relationships and solution-oriented sales opportunities.
Proven success managing customer relationships and driving business growth.
Experience identifying and developing new business opportunities.
Strong communication, listening, and interpersonal skills.
Experience using CRM tools; Salesforce is preferred.

Nice To Haves

Experience using Salesforce.

Responsibilities

Develop and maintain strong, long-term relationships with existing customers.
Understand customers’ operations, goals, and evolving business needs, and provide responsive support and thoughtful solutions.
Collaborate with customers to identify opportunities for operational improvement and business growth.
Support customer retention by delivering a positive customer experience.
Identify opportunities to introduce additional products, services, and technical solutions that create customer value.
Partner with customers to understand future needs and develop mutually beneficial solutions.
Collaborate with internal teams to ensure successful implementation and ongoing support.
Monitor market trends and industry developments to help customers respond to changing conditions.
Identify and connect with prospective customers throughout the assigned territory.
Build professional relationships through outreach, networking, referrals, industry events, and customer visits.
Develop a pipeline of opportunities aligned with business objectives.
Lead consultative conversations to uncover customer needs and align solutions with desired outcomes.
Guide opportunities through the sales process with persistence, organization, and a customer-focused approach.
Develop and execute a territory strategy supporting customer retention, account growth, and new business development.
Maintain accurate opportunity, activity, and forecast information in Salesforce.
Balance short-term objectives with long-term relationship development.
Evaluate territory performance and adjust priorities to maximize growth opportunities.