Key Account Manager, Industrial Water Treatment - Metro Atlanta

Diversey•Atlanta, GA

12d•Remote

About The Position

Solenis is seeking a Key Account Manager to join its Industrial Water Treatment team in the Metro Atlanta market. The role serves as a trusted partner to existing and prospective customers, helping them improve performance through water treatment solutions. The manager will nurture long-term customer relationships, identify growth opportunities, and expand Solenis’s presence throughout the territory. Regular travel throughout the territory is required for customer engagement and business development. The position is responsible for retaining and growing existing accounts, developing new business relationships, managing territory performance, and maintaining accurate opportunity, activity, and forecast information in Salesforce. Success includes strong customer satisfaction and retention, sustainable account growth, new customer relationships, achievement of revenue and profitability goals, and a healthy sales pipeline. The role offers autonomy in managing a territory, support from an experienced team, and the opportunity to build lasting customer partnerships. The expected compensation range is $102,130 to $149,776, plus discretionary bonuses; actual compensation may vary based on skills, experience, and other factors permitted by law.

Requirements

Bachelor's degree.
At least 5 years of relevant industrial experience.
Experience in industrial water treatment is required.
Knowledge of manufacturing, food and beverage, power, chemical processing, pulp and paper, or similar industrial environments.
Experience managing complex customer relationships and solution-oriented sales opportunities.
Proven success managing customer relationships and driving business growth.
Experience identifying and developing new business opportunities.
Strong communication, listening, and interpersonal skills.
Experience using CRM tools.

Nice To Haves

Experience using Salesforce, the preferred CRM tool.

Responsibilities

Develop and maintain strong, long-term relationships with existing customers and understand their operations, goals, and evolving needs.
Provide responsive support and thoughtful solutions as a trusted customer advisor.
Collaborate with customers to identify operational improvement and business growth opportunities, and support customer retention through a positive experience.
Identify opportunities to introduce additional products, services, and technical solutions that create customer value.
Work with customers to understand future needs and develop mutually beneficial solutions; coordinate with internal teams on implementation and ongoing support.
Monitor market trends and industry developments to help customers respond to changing conditions.
Identify and connect with prospective customers across the assigned territory through outreach, networking, referrals, industry events, and customer visits.
Develop a pipeline aligned with business objectives and lead consultative conversations to uncover customer needs and align solutions with desired outcomes.
Guide opportunities through the sales process with persistence, organization, and a customer-focused approach.
Develop and execute a territory strategy supporting customer retention, account growth, and new business development.
Maintain accurate opportunity, activity, and forecast information in Salesforce.
Balance short-term objectives with long-term relationship development, evaluate territory performance, and adjust priorities to maximize growth opportunities.
Travel regularly throughout the territory for customer engagement and business development activities.