Key Account Manager, Corporate

Elsevier•Home based-Ohio, IN

6d•$65,600 - $168,200•Remote

About The Position

The Key Account Manager drives commercial excellence by delivering sustainable revenue growth and building long-term strategic partnerships within assigned accounts and territories. The role includes managing renewals, identifying new opportunities, and building relationships with key stakeholders to deliver value aligned with the organization’s strategic objectives. It requires understanding customer needs and industry trends and positioning Elsevier’s full portfolio to create value. The role serves corporate markets across biotech, pharma, and medtech. It involves analyzing customer needs, acting as a trusted advisor, achieving revenue targets, using data to forecast and identify growth opportunities, and partnering with internal teams to execute strategic account plans. The position works flexibly, with hours that can be adjusted during the day.

Requirements

Bachelor’s degree or equivalent professional experience.
At least 5 years of experience in B2B sales or account management, preferably in corporate or knowledge-based industries.
Proven success in strategic account planning and consultative selling.
Exceptional communication, negotiation, and presentation skills.
Proficiency in Salesforce, Microsoft Office, and other sales enablement tools.
Experience working in a matrix organization and managing complex stakeholder relationships.

Responsibilities

Conduct comprehensive customer needs analyses to understand challenges, goals, and opportunities.
Represent Elsevier as a trusted advisor, align solutions with customer strategies, and deliver measurable improvements.
Achieve revenue targets through new sales and timely renewals, supporting long-term account growth.
Use data and insights to inform decisions, forecast accurately, and identify growth opportunities across the portfolio.
Partner with marketing, product, and customer success teams to design and execute strategic account plans.
Communicate with stakeholders and present solutions clearly and persuasively.
Champion inclusion and use diverse perspectives to strengthen customer engagement and team performance.
Adapt to complex, matrixed environments and changing customer needs and market conditions.
Continuously learn about customer industries, Elsevier’s portfolio, and emerging trends.
Build internal and external connections to accelerate decision-making and reduce barriers.