Key Account Manager - Bone Health - San Diego, CA

Amgen • Thousand Oaks, CA

7d

About The Position

The Key Account Manager – Bone Health assesses and diagnoses the business environment in assigned accounts in relation to Amgen products, then plans and executes actions to support success. The role works with internal matrix teams and external customers to build relationships and support sales performance and brand strategies across complex partner organizations. Ideally, the candidate lives in the territory and has established relationships with key accounts and customers, as well as experience promoting Amgen products to target accounts. The territory covers San Diego, Riverside, and Chula Vista, California. The position reports to the Key Account Director.

Requirements

• Doctorate degree and 2 years of sales and/or related account management experience; or master’s degree and 4 years of such experience; or bachelor’s degree and 6 years of such experience.
• Demonstrated leadership, influence, and ability to lead without authority.
• Ability to identify decision-makers and cultivate relationships within key accounts.
• Ability to analyze clinic economics, financial performance, and data from varying sources.
• Ability to navigate clinic reimbursement.
• Strong interpersonal skills, including networking, influencing, negotiation, presentation, and written and verbal communication.
• Ability to thrive in a fast-paced environment while handling multiple competing priorities.
• Solution-oriented approach to challenges; initiative, energy, enthusiasm, and ability to work in teams.
• Broad range of computer skills.
• Salary range: $159,488.05–$215,777.95.

Nice To Haves

• 3+ years of account management and/or public payor experience.
• Residence in the territory and established relationships with key accounts or customers.
• Advanced degree, such as MPH, MBA, or PharmD.
• 7+ years of healthcare sales and/or marketing experience, or related experience with buying processes and decision-making.
• Experience in clinics, hospitals, access environments, applicable competitors, or specialty areas.
• District management, reimbursement, or managed care experience.
• Solid understanding of the marketplace and current trends.
• Knowledge of payor systems, billing, coding, and reimbursement processes.
• Documented ability to work with a sales force to resolve payor-related issues.
• Clear understanding of the buy-and-bill process.
• Proven ability to think strategically and develop, execute, and monitor strategic business plans.
• Demonstrated ability to engage, influence, and lead cross-functional teams.
• Experience with public payor or agency activities, including Local Coverage Determination processes.
• Knowledge of hospital committee structure, P&T processes, treatment and discharge protocols, DRG, and hospital reimbursement processes.

Responsibilities

• Develop and execute compliant market strategies to reach difficult-to-access health care providers and accounts.
• Serve as Amgen’s Bone Health contracting point, leading contract delivery, business reviews, and performance tracking.
• Coordinate with GPOs and large rheumatology networks.
• Lead post-fracture care initiatives.
• Monitor Amgen business performance across the portfolio; identify drivers and barriers and coordinate pull-through initiatives across field teams.
• Provide actionable field intelligence and recommendations to the Amgen home office.
• Partner with Market Access Team Account Executives in shared accounts.
• Identify and resolve contracting, membership, and channel issues.
• Provide field insight and recommendations to Pricing, Brand, and GPO teams.
• Shape the environment, including exploring alternate sites of care, injection sites, and value-based partnerships.
• Identify key staff and departments that influence biopharmaceutical product utilization and cultivate relationships with decision-makers.
• Identify and obtain appropriate company resources to achieve account objectives.
• Analyze and interpret clinic economics, financial performance, and data from varying sources.
• Navigate clinic reimbursement and public payor or agency activities, including Local Coverage Determination processes.
• Work with sales forces to resolve payor-related issues and influence and lead cross-functional teams.

Benefits

• Retirement and Savings Plan with company contributions
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Flexible spending accounts
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements where possible
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level