Key Account Manager – Bone Health - Santa Barbara, CA

Military Spouse Corporate Career Network•Santa Barbara, CA

3d•Onsite

About The Position

The Key Account Manager – Bone Health assesses and diagnoses the current business environment in assigned accounts in relation to Amgen products, then plans and executes actions to support account success. Reporting to the Key Account Director, the role works with internal matrix teams and external customers to build relationships across complex partner organizations and support sales performance and brand strategies. The ideal candidate resides in the geography, has established relationships with key accounts and customers, and has experience promoting Amgen products to target accounts. The role serves as a strategic lead for key accounts and Amgen’s Bone Health contracting point. It leads contract delivery, business reviews, and performance tracking; coordinates with GPOs and large Rheumatology Networks; and leads post-fracture care initiatives. It monitors portfolio performance, identifies business drivers and barriers, coordinates pull-through initiatives, and provides actionable field intelligence and recommendations to Amgen’s home office. The position partners with Market Access Team Account Executives in shared accounts and works with Pricing, Brand, and GPO teams on field insights, contracting, membership, and channel issues. It also helps shape the care environment, including alternate sites of care, injection sites, and value-based partnerships. The expected annual salary range is $159,488.05–$215,777.95. Amgen describes a Total Rewards Plan with health and welfare benefits, financial plans, work/life balance, and career development opportunities. The role may have flexible work models, including remote arrangements where possible; the posting otherwise indicates that the position is on-site at the location listed.

Requirements

Doctorate degree and 2 years of sales experience and/or related account management experience; or master’s degree and 4 years of such experience; or bachelor’s degree and 6 years of such experience.
Demonstrated leadership, including the ability to influence and lead without authority.
Ability to think strategically and develop, execute, and monitor strategic business plans.
Ability to engage, influence, and lead cross-functional teams.
Strong interpersonal skills, including networking, influencing, negotiation, presentation, and written and verbal communication.
Ability to manage multiple competing priorities in a fast-paced environment.
Solution-oriented approach to challenges, initiative, enthusiasm, and ability to work in teams.
Broad range of computer skills.

Nice To Haves

3 or more years of account management and/or public payor experience.
Residence in the geography and established relationships with key accounts or customers.
Advanced degree, such as MPH, MBA, or PharmD.
7 or more years of healthcare sales and/or marketing experience, or related experience in buying processes and decision-making.
Experience in clinic, hospital, access environments, applicable competitors, or specialty areas.
District management, reimbursement, or managed care experience.
Understanding of the current marketplace and trends.
Knowledge of payor systems, billing, coding, and reimbursement processes.
Documented ability to work with sales force teams to resolve payor-related issues.
Clear understanding of the buy-and-bill process.
Experience in public payor or agency activities, including Local Coverage Determination processes.
Knowledge of hospital committee structure, P&T processes, treatment and discharge protocols, DRG, and hospital reimbursement processes.
Established relationships with key accounts and customers and experience promoting Amgen products to target accounts.

Responsibilities

Assess and diagnose the business environment in assigned accounts related to Amgen products, and plan and execute actions for account success.
Work with internal matrix teams and external customers to develop relationships and support sales performance and brand strategies across complex organizations.
Develop and execute compliant market strategies to reach difficult-to-access healthcare providers and accounts.
Serve as Amgen Bone Health contracting point and lead contract delivery, business reviews, and performance tracking.
Coordinate with GPOs and large Rheumatology Networks.
Lead post-fracture care initiatives.
Monitor Amgen business performance across the portfolio, identify drivers and barriers, and coordinate pull-through initiatives across field teams.
Provide actionable field intelligence and recommendations to the Amgen home office.
Partner with Market Access Team Account Executives in shared accounts.
Identify and resolve contracting, membership, and channel issues.
Provide field insight and recommendations to Pricing, Brand, and GPO teams.
Shape the care environment, including exploration of alternate sites of care, injection sites, and value-based partnerships.
Identify key staff and departments influencing biopharmaceutical product utilization and cultivate relationships with key decision makers.
Identify and obtain appropriate company resources to achieve account objectives.
Analyze and interpret clinic economics, financial performance, and information from varied data sources.
Navigate clinic reimbursement and support resolution of payor-related issues with the sales force.

Benefits

Comprehensive employee benefits package
Retirement and Savings Plan with generous company contributions
Group medical coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Flexible spending accounts
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements where possible
Career development opportunities
Work/life balance support