Key Account Manager - Kansas City, MO
About The Position
The Key Account Manager (KAM) manages key accounts across the Kansas City, Missouri territory. This hospital- or integrated-sites-of-care-based role focuses on launching and selling CorMedix Therapeutics products to institutional accounts, including integrated delivery networks and alternate infusion sites. The KAM educates clinicians about product benefits to improve institutional formulary access and appropriate product utilization through protocol adoption, while meeting business and customer objectives. The role includes pulling through contracts and facilitating account and clinician access. The KAM follows the hospitalized patient journey and may call on long-term acute care hospitals, home infusion companies, and infusion centers outside hospitals, as well as customers who refer patients to those centers. The position is field-based and requires frequent day-to-day travel.
Requirements
- Proven track record of sales within a hospital environment in the assigned territory or accounts.
- Recent acute-care hospital or integrated-sites-of-care sales experience in the assigned territory or accounts.
- Ability to create alternate sites of care in the assigned territory.
- Understanding of selling in a buy-and-bill market.
- Success planning and executing a new product or solution launch in a hospital or account setting.
- Highly motivated, self-starting, and results-driven.
- Ability to work independently and as a team member under pressure, shifting priorities, and changing conditions.
- Strong project-management skills, including meeting timelines, prioritizing, and multitasking.
- Commitment to continuous professional development and learning.
- Ability to work in a matrix environment and value teamwork.
- Ability to establish and build rapport with a diverse customer base.
- Ability to learn and use technical product knowledge.
- Willingness and ability to provide proof of childhood immunizations, a negative TB test, and other documentation required by hospital credentialing protocols.
- Bachelor’s degree required.
- At least 7 years of related pharmaceutical sales, marketing, and/or training experience.
- At least 3 years in an account-selling role within a hospital or account ecosystem, engaging all levels of the account.
- Valid driver’s license and clean driving record.
- Ability to travel as needed to maintain key relationships in the territory and attend conferences and sales meetings.
Nice To Haves
- Buy-and-bill experience.
- Home infusion experience.
- Hospital experience in acute care, infectious disease, and/or hemodialysis.
Responsibilities
- Increase product access and sales in the territory by navigating institutional formulary approval processes and educating customers on appropriate product use.
- Secure placement of products on appropriate account protocols and ensure products are included in electronic medical record systems.
- Develop relationships with local infusion sites, long-term acute care hospitals, and home infusion companies.
- Develop territory- and account-level plans to grow product utilization, formulary access, and the customer base.
- Understand account interdependencies and customer treatment goals, and align solutions, messaging, and stakeholders to maximize account performance.
- Establish and maintain professional relationships with customer opinion leaders and hospital personnel, including physicians, medical staff, and pharmacies.
- Plan, coordinate, and implement hospital-oriented education forums in accordance with company policies and business plans.
- Partner with hospital treatment committees to include products on appropriate disease-state protocols.
- Support continuity of care for discharging patients through product inclusion on discharge protocols or orders and alignment of approved reimbursement resources.
- Collaborate with Sales, Medical Affairs, National Accounts, Marketing, and Sales Administration on account needs, opportunities, key opinion leader interactions, formulary changes, and pull-through initiatives.
- Call on long-term acute care hospitals, home infusion companies, and external infusion centers when needed in the territory.
Benefits
- Annual performance bonuses and long-term incentives, awarded at the company's sole discretion.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life and disability insurance.
- Flexible spending account (FSA).
- Employee Assistance Program (EAP).
- Paid time off and holidays.
- 401(k) with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
