Key Account Manager

ADI Global • Ghent, NY

14d • Remote

About The Position

ADI Global Distribution is seeking a proactive, results-oriented Key Account Manager to oversee and develop strategic relationships with key clients in Belgium. The role is ideally suited to someone living in or within commuting distance of Ghent, Belgium. The position manages large-scale accounts in the electronic security distribution sector, supports customer satisfaction, and drives business growth through tailored solutions and service. The Key Account Manager serves as the primary relationship contact for selected international account customers in Belgium, working with the Benelux leadership team, and leads strategic growth for assigned international accounts.

Requirements

• At least 5 years of outside sales experience.
• Strong understanding of electronic security solutions, products, and market dynamics.
• Exceptional customer service and relationship-building skills.
• Excellent communication, negotiation, and interpersonal skills.
• Fluency in Dutch, French, and English.
• Willingness to travel within EMEA for client meetings and industry events.
• Experience working in a corporate environment and managing internal and external stakeholders.
• Solid MS Office skills, including Word, Excel, Outlook, and PowerPoint.
• Experience with Salesforce.

Nice To Haves

• Established relationships with Local Managers and Local Account Specialists.
• Proven history of meeting or exceeding sales objectives for topline revenue and margin.
• Proven ability to cold-call customers to obtain new business.
• Strong organizational skills, including prioritization, scheduling, time management, and meeting deadlines.
• Strong listening skills and attention to detail.
• Ability to take ownership, work with little to no supervision, and remain results-driven and self-motivated.
• Experience negotiating with key stakeholders at leading enterprise companies.
• Strong communication, negotiation, relationship-building, and presentation skills.

Responsibilities

• Serve as the primary point of contact for ADI and selected international account customers in Belgium, building relationships and delivering a strong customer experience.
• Develop and manage account-based strategies that enable Regional Account Specialists and store teams to grow local revenue and margins.
• Unlock customer potential through ADI’s value proposition and increase customer lifetime value.
• Work with ADI’s Credit department and customer accounts payable contacts to prevent credit holds and maintain healthy accounts.
• Use internal tools to manage vendor pricing and evaluate and enable margin-growth strategies.
• Maintain current account profiles using Profile Sheets and internal documentation to guide sales strategy and tactics.
• Develop and implement strategies to expand the use of ADI Exclusive Brands within assigned National Account groups.
• Manage opportunities in Salesforce, maintain an active pipeline, and follow up diligently using WAYBE (What Are You Buying Elsewhere) accountability and SFDC reporting.

Benefits

• Competitive base salary plus a car allowance or company car.
• Attractive commission and market-leading sales incentive scheme.
• Opportunity to build a long-term career within a global, industry-leading organisation.
• Comprehensive product, technical, and sales training.
• Supportive, collaborative culture focused on performance, innovation, and customer excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed