About The Position

The Key Account Manager is accountable for the dyslipidemia portfolio within the assigned area. The role develops and maintains relationships with physicians, payors, thought leaders, and other healthcare professionals to increase disease and product awareness, identify patients, support reimbursement, and help sustain patients on treatment. It provides scientific and product information and supports the medical and paramedical communities in the effective use of Sobi products. The role manages a portfolio of customer accounts, builds long-term relationships with key stakeholders, develops account plans and customer-specific value propositions, and identifies account-level issues, opportunities, and priorities. It works with hospital pharmacies, purchasing departments, management boards, and cross-functional teams to improve product access and availability. The position analyzes portfolio and account performance, monitors consumption, forecasts, orders, stocks, competition, and market dynamics, and provides relevant updates to management. The Key Account Manager promotes assigned registered products to target physicians, works toward monthly, quarterly, and annual sales targets, and participates in customer visits, symposiums, congresses, and meetings. The role requires planning and reporting through internal sales systems, adherence to company policies and industry ethics, strong collaboration, timely execution, and a focus on improving the lives of people with rare diseases.

Requirements

  • Bachelor’s degree in a medical field, such as Pharmacy or Medicine.
  • Two to five years of pharmaceutical-industry sales experience within the assigned geographical area.
  • Fluency in written and spoken English and Arabic.
  • Proficiency with Microsoft Office, including Excel, PowerPoint, and Word.
  • Ability to manage a diversified portfolio and business complexity.
  • Proven record of achievements and demonstrated ability to consistently meet and exceed sales budgets.
  • Knowledge of local health systems and decision-making processes.
  • Communication, negotiation, analytical, business, scientific, and interpersonal skills.
  • Teamwork, independence, and initiative.
  • Ability to demonstrate Sobi’s values: Care, Ownership, Urgency, Partnership, and Ambition.

Nice To Haves

  • Experience in dyslipidemia, endocrinology, or cardiology.

Responsibilities

  • Develop and maintain long-term relationships with assigned physicians, payors, thought leaders, and other customer stakeholders.
  • Communicate disease-state knowledge and awareness to healthcare professionals and act as a credible field-based reference for product and disease information.
  • Support patient identification, reimbursement, treatment continuation, and effective use of Sobi products.
  • Develop account plans and customer-specific value propositions, identify account priorities and opportunities, and design and implement account-level projects.
  • Interact with hospital pharmacies, purchasing departments, and management boards.
  • Analyze portfolio performance, identify growth opportunities, and provide solutions to management to address challenges.
  • Provide, update, and analyze account-level portfolio data, including monthly consumption, forecast orders, order phasing, and stock levels.
  • Work with cross-functional teams to develop tactical plans that scale product access and ensure product availability.
  • Liaise with healthcare professionals to conduct scientific exchange, support earlier patient identification, and contribute to evidence-based treatment protocols and pathways.
  • Promote assigned registered products to target physicians and achieve monthly, quarterly, and annual targets in line with company strategy.
  • Conduct regular customer visits and participate in symposiums, congresses, and meetings to increase product and company presence.
  • Carry out business activities in accordance with industry codes of ethics and company policies and procedures.
  • Develop weekly and monthly visit plans with the line manager and follow internal sales systems and procedures.
  • Maintain and update product and competitor knowledge and conduct ongoing customer targeting and profiling.
  • Liaise with key opinion leaders, gather market feedback, and report relevant information to the line manager.
  • Report and monitor competitor activity and market dynamics.
  • Collaborate and align with cross-functional teams; plan and manage time effectively, act with urgency, and initiate timely action plans.
  • Meet sales targets, area coverage and call-frequency expectations in Veeva CRM, maintain sales-call quality, and complete work-frame templates accurately.
  • Maintain strong knowledge of relevant diseases and products and contribute to patient-focused efforts to improve quality of life.
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