Key Account Manager

AAM - American Axle & Manufacturing • Auburn Hills, MI

6d • Remote

About The Position

The Key Account Manager will be responsible for calling on key OEM accounts and Tiers 1/2, identifying and developing market opportunities, establishing, and managing relationships with OEM customers throughout the U.S. They are the key point of contact for clients and provide both pre-sales and after-sales support. Ready to join the teams that's Built to Perform? Apply Today!

Requirements

• Bachelor's degree required, preferred major in Finance, Business Management, or engineering related role.
• Minimum of four years of experience selling products to OEM and/or Tier customers required.
• Experience developing effective sales strategies and proposals that successfully win new business.
• Advanced proficiency in Microsoft 365 applications, including Excel, Word, Outlook, PowerPoint, and reporting tools.
• Excellent oral and written communication, persuasion, diplomacy, and interpersonal skills.
• Creativity to develop project bid alternatives that provide Dauch with a competitive advantage.
• Strong time management and organizational skills.
• Ability to work effectively both independently and within a team environment.
• While performing the duties of this position, the employee is occasionally required to stand, walk, sit, and use hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Nice To Haves

• General process engineering knowledge and/or industry process knowledge preferred.
• Experience working in cross-functional teams with Applications Engineering and Operations to support product applications and project execution preferred.

Responsibilities

• Establish and maintain relationships with senior buyers, design engineers, and key decision-makers within OEM end users and Tier 1/2 customers.
• Persuade clients that Dauch products and services best meet their needs in terms of quality, price, and delivery.
• Identify targeted projects for Dauch based on client information, customer discussions, and collaboration with Dauch management.
• Prepare sales forecasts and maintain an updated account pipeline for assigned OEM and Tier 1/2 accounts.
• Lead cross-functional teams, including members from other Dauch divisions, in the development of customer proposals.
• Assemble and submit professional, high-quality proposals that position Dauch competitively to win project awards.
• Establish project strategy in collaboration with the Director of Sales, Applications Engineering, and management.
• Negotiate tender, contract terms, and conditions to meet both client and company objectives while adhering to Dauch's risk management guidelines.
• Provide clear, accurate, and timely customer feedback to Dauch management regarding opportunities, concerns, and emerging issues.
• Foster effective internal communication regarding customers, products, and services to maximize sales effectiveness.
• Participate in relevant trade shows, conferences, and other marketing events.
• Develop professional sales presentations tailored to customer needs and requirements.
• Collaborate with sales team members and cross-functional departments/divisions to ensure effective communication and support for OEM and Tier customer accounts.
• Maintain up-to-date knowledge of Dauch products, industry trends, and market developments.
• Maintain current OEM organizational charts related to purchasing, engineering, and manufacturing functions.
• Understand the competitive landscape, including Dauch competitors and project-specific competitive considerations.
• Manage travel expenses in accordance with company policy guidelines.
• Execute and achieve annual individual and team sales targets established by the Sr. Director of Sales.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level