Key Account Manager- Earthwise

Bunzl Distribution NA • Glendale, CA

96d • $80,168 - $135,000 • Remote

About The Position

As a Key Account Manager for Bunzl’s EARTHWISE reusable bag division, you will develop and grow key customer relationships while driving revenue, profitability, and customer satisfaction. You will manage strategic national accounts, primarily in grocery and distribution, and serve as the primary contact for assigned customers. You will partner with internal teams to deliver solutions aligned with customer objectives and Earthwise’s sustainability mission. The role calls for commercial acumen, strategic thinking, account planning, relationship management, and product knowledge. You will regularly work with the Director of Sales on presentations for current and prospective customers.

Earthwise offers reusable shopping bags, insulated bags, custom-branded programs, and other eco-friendly carryout solutions that help retailers advance sustainability goals and reduce single-use waste. Customer locations are distributed throughout the United States, so the role requires regular national travel for customer meetings, business reviews, industry events, and strategic planning sessions. This is a U.S. remote role for candidates living near a major airport; customer concentration is heavier in the central United States.

Requirements

• High school diploma or GED equivalent required.
• At least 5 years of experience in strategic account management, national accounts, sales, business development, or related commercial roles.
• Proven success managing complex customer relationships and delivering measurable revenue growth.
• Experience leading cross-functional initiatives and collaborating across multiple departments.
• Ability to travel nationally as required for customer meetings, business reviews, trade shows, and company events.

Nice To Haves

• Bachelor’s degree, or an equivalent combination of experience, education, and training, is strongly preferred.
• Experience selling to grocery, retail, foodservice, packaging, consumer products, sustainability-focused, or related industries is preferred.
• Previous leadership experience or demonstrated ability to influence and lead without direct authority is preferred.

Responsibilities

• Develop and execute strategic account plans that drive revenue growth, profitability, customer retention, and market-share expansion.
• Build and maintain relationships with customer stakeholders at all levels and serve as the primary contact and trusted business partner for assigned accounts.
• Identify opportunities to expand product offerings, increase penetration within existing accounts, and secure new business.
• Develop annual sales objectives, business plans, and growth initiatives aligned with company goals.
• Lead customer business reviews, strategic planning discussions, and long-term growth initiatives.
• Collaborate with Product Development, Design, Supply Chain, Operations, and Marketing to develop customer-specific solutions.
• Coordinate private-label programs, new product launches, and customer marketing initiatives.
• Communicate customer requirements, timelines, and expectations across the organization and ensure successful execution.
• Resolve customer issues, identify proactive solutions, and act as a liaison between customers and internal teams to support service and long-term partnerships.
• Solicit and secure new Earthwise accounts in grocery and distribution, including banner extensions for current customers.
• Achieve assigned sales, margin, and profitability targets.
• Analyze sales performance, market trends, customer data, and competitive activity to identify risks and growth opportunities.
• Prepare forecasts, business updates, sales reports, and strategic recommendations for leadership.
• Negotiate pricing, contract terms, and program agreements that support customer objectives and company profitability.
• Support accounts receivable management and work with finance teams on credit or collection issues when necessary.
• Maintain understanding of Earthwise’s value proposition, sustainability initiatives, product portfolio, and industry trends.
• Monitor competitive activity, emerging market opportunities, and customer business developments.
• Represent Earthwise at trade shows, customer events, industry conferences, and business meetings.
• Support company-led product, category, and strategic growth initiatives.
• Maintain accurate customer records, opportunities, forecasts, and account plans in the CRM system.
• Manage multiple priorities, projects, and customer initiatives while meeting deadlines.

Benefits

• Medical, dental, vision, and life insurance for employees and eligible dependents, beginning the first day of the month after 30 days of employment unless otherwise specified by a collective bargaining agreement.
• 401(k) retirement plan with a company match of $0.75 per $1.00 contributed, up to 6% of eligible pay, available after 30 days.
• Paid time off, including 10 vacation days and 2 personal days annually, prorated in the first year based on hire date.
• 40 hours of sick leave per year, or 56 hours for employees hired in Washington, in accordance with Washington State law.
• Six paid national holidays and two floating holidays annually.
• Annual bonus and car allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED