Key Account Clinical Specialist

Abbott • Boston, MA

8d • $61,300 - $122,700 • Remote

About The Position

Abbott’s Electrophysiology (EP) business advances treatment of heart disease through medical technologies for atrial fibrillation. The Key Account Clinical Specialist works within a multifunctional team, providing clinical and mapping support for EP procedures, training medical professionals and supporting account development. The role includes travel, customer engagement, collaboration with internal colleagues, and interaction with patients.

Requirements

• Willingness and ability to travel 50% of the time.
• Strong communication capacity to integrate multiple business partners into EP procedure schedules and strategies.
• Presentation skills and ability to articulate procedure details, anticipate needs, and promote Abbott technologies.
• Registered Nursing Degree (RN), Certified Radiology Technician (CRT), Cardiovascular Technician (RCIS), or equivalent experience.
• Strong organizational and follow-up skills and attention to detail.
• Excellent interpersonal, verbal, written, and presentation skills.
• Schedule flexibility for case coverage and customer meetings after hours and on weekends.
• Excellent personal computer skills, including MS Excel, Word, Outlook, and PowerPoint.
• Exceptional knowledge of EP ablative therapies and the medical devices industry.
• Verification that vendor credentialing requirements will be satisfied; these may include COVID-19 vaccination.

Nice To Haves

• At least 3 years of prior EP industry experience.
• Advanced degree preferred.
• Bachelor of Science in a related field highly desirable.

Responsibilities

• Attend EP procedures and provide mapping support.
• Proctor staff and physicians and help develop centers toward independence.
• Contact and visit clients and potential clients as directed by area and national leaders, addressing their questions and concerns.
• Provide medical professionals with in-case support, new product training, sales support, product information, staff education, in-services, and technical troubleshooting.
• Execute an EP development and clinical staffing entry and exit strategy for each account.
• Elevate the local clinical team through AAA execution and mentorship.
• Provide post-case debriefs to share best practices and case learnings with surrounding support staff.
• Create and distribute case studies and training materials.
• Train fellows.
• Develop and maintain in-depth knowledge of assigned accounts, including competitor activity; conduct evaluations and develop growth strategies for assigned accounts.
• Interface and interact with patients.
• Collect and study information about new and existing products and monitor competitor sales, prices, and products.
• Provide sales support, educational support, and clinical expertise and guidance to internal colleagues.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to earning a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree