Christmas Kettle Worker
About The Position
The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact for the fundraising campaign, the worker is expected to provide courteous, friendly, professional service. Duties include greeting donors, collecting monetary donations, answering public questions or directing people to an appropriate Salvation Army representative, and following instructions while working independently. The worker must keep the kettle attended except during authorized breaks at a secure location, wear and return Salvation Army identification, and complete and submit a daily time card. This is a seasonal position with various hours. Work takes place outdoors and may involve extended periods standing or sitting, frequent changes between standing and walking, weather-related discomfort, and exposure to noise, dust, and dirt. The role involves frequent interruptions and in-person contact with people from diverse backgrounds, including people who may be angry, hostile, confused, or frustrated. Irregular hours, including nights, weekends, and holidays, are required. A criminal history information check is required; a conviction does not automatically preclude employment. The Salvation Army will consider reasonable accommodation requests, and qualified individuals must be able to perform the essential duties with or without accommodation.
Requirements
- Education is not required.
- Customer service experience is preferred.
- Pleasant, outgoing personality.
- Ability to work flexible and irregular hours, including nights, weekends, and holidays.
- Dependability and safety consciousness.
- Excellent customer service skills.
- Ability to follow instructions with limited supervision and abide by rules, regulations, and instructions from the Kettle Coordinator and The Salvation Army.
- Neat, clean, and tidy appearance.
- Ability to ring a small hand bell repetitively.
- Moderate mobility, including frequent changes between standing and walking.
- Ability to lift, carry, push, or pull light objects weighing less than 25 pounds, including a kettle and kettle stand.
- Ability to work with people from diverse backgrounds.
- Ability to stand or sit in one location for extended periods outdoors and work in changing weather conditions.
- Ability to work amid frequent interruptions and interact in person with people who may be angry, hostile, confused, or frustrated.
- Regular and punctual attendance.
- Pass a criminal history information check; a conviction will be considered but does not automatically preclude employment.
- Ability to perform essential duties with or without accommodation.
Nice To Haves
- Customer service experience.
Responsibilities
- Ring the bell at the assigned kettle stand or location.
- Respond courteously to public questions and requests for information, directing people to an appropriate Salvation Army representative when needed.
- Collect monetary donations on behalf of The Salvation Army at the kettle stand.
- Greet donors in a friendly and hospitable manner.
- Follow instructions and work independently with limited supervision.
- Meet attendance requirements and maintain regular, punctual attendance.
- Communicate with the public and staff professionally.
- Keep the kettle attended at all times except during authorized breaks at a secure location.
- Wear Salvation Army identification and any provided special clothing while at the kettle stand, and return identification at the end of employment.
- Complete and sign a daily time card and place it in the kettle at the end of the working day.
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What This Job Offers
Education Level
No Education Listed
