Christmas Kettle Worker

The Salvation Army Southern California•Pendleton, OR
•Onsite

About The Position

The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact in the fundraising effort, the worker is expected to provide courteous, friendly, and professional service to the general public. The role involves greeting donors, collecting monetary donations, answering questions or directing inquiries to an appropriate Salvation Army representative, and following instructions while working independently. This seasonal position has various hours and requires dependable attendance, flexibility, and adherence to instructions and Salvation Army rules. Workers must keep the kettle attended except during authorized breaks at a secure location, wear provided identification and any special clothing while at the kettle stand, and complete and submit a daily time card. Applicants must apply in person at 150 SE Emigrant Ave, Pendleton, OR 97801, Monday through Friday, 9:00 a.m. to 4:00 p.m. The selected candidate must pass a criminal history information check. The Salvation Army has a dress code, which will be explained at employment or orientation.

Requirements

  • No education is required.
  • Customer service experience is preferred.
  • Have a pleasant, outgoing personality.
  • Be able to work flexible hours.
  • Be dependable and safety conscious.
  • Provide excellent customer service.
  • Be able to follow instructions with limited supervision.
  • Maintain a neat, clean, and tidy appearance.
  • Be able to meet attendance requirements and work irregular hours, including nights, weekends, and holidays.
  • Be able to ring a small hand bell with repetitive motion.
  • Have moderate mobility for duties involving frequent changes between standing and walking.
  • Be able to lift, carry, push, or pull light objects weighing less than 25 pounds, including a kettle and kettle stand.
  • Be able to work with people from diverse backgrounds.
  • Be able to stand or sit in one location for extended periods outdoors and work amid changing weather, noise, dust, dirt, and frequent interruptions.
  • Be able to interact in person with people who may be angry, hostile, confused, or frustrated.
  • Pass a criminal history information check; a conviction does not automatically preclude employment.

Nice To Haves

  • Customer service experience.

Responsibilities

  • Ring the bell at the assigned kettle stand or location.
  • Respond courteously to public questions and requests for information, directing people to an appropriate Salvation Army representative when needed.
  • Collect monetary donations on behalf of The Salvation Army at the kettle stand.
  • Greet donors in a friendly and hospitable manner.
  • Follow instructions and work independently.
  • Meet attendance requirements and maintain regular, punctual attendance.
  • Communicate with the public and staff professionally.
  • Keep the kettle attended except during authorized breaks and only at a secure location.
  • Wear identification and any special clothing provided by The Salvation Army while at the kettle stand, and return the identification at the end of employment.
  • Complete, sign, and place a daily time card in the kettle at the end of the working day.
  • Follow all rules, regulations, and instructions provided by the Kettle Coordinator and The Salvation Army.
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