Christmas Kettle Worker
About The Position
The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact for the fundraising effort, the worker is expected to provide courteous, friendly, and professional service to donors and the general public. The role is seasonal, with various and flexible hours, including irregular hours such as nights, weekends, and holidays. The selected candidate must pass a criminal history information check; a conviction does not automatically preclude employment, and circumstances will be considered. The Salvation Army’s dress code applies, and the Kettle Worker dress code will be shared at employment or orientation. Qualified individuals must be able to perform the essential duties with or without reasonable accommodation.
Requirements
- Education is not required.
- Able to work flexible and irregular hours, including nights, weekends, and holidays.
- Dependable and safety conscious.
- Pleasant, outgoing personality and excellent customer service skills.
- Able to follow instructions with limited supervision and work independently.
- Neat, clean, and tidy appearance.
- Able to meet attendance requirements.
- Able to ring a small hand bell repeatedly.
- Moderate mobility, including standing and walking on a frequent-change basis.
- Able to lift, carry, push, or pull light objects weighing less than 25 pounds, including the kettle and kettle stand.
- Able to work with people from diverse backgrounds.
- Able to stand or sit in one location for extended periods outdoors and work amid weather changes, noise, dust, dirt, interruptions, and members of the public who may be angry, hostile, confused, or frustrated.
- Must pass a criminal history information check; convictions are considered based on their circumstances and do not automatically preclude employment.
Nice To Haves
- Customer service experience preferred.
Responsibilities
- Ring the bell at the assigned kettle stand or location.
- Respond courteously to questions and requests for information from the public, directing people to an appropriate Salvation Army representative when needed.
- Collect monetary donations on behalf of The Salvation Army at the kettle stand.
- Greet donors in a friendly and hospitable manner.
- Follow instructions and work independently with limited supervision.
- Meet attendance requirements and maintain regular, punctual attendance.
- Communicate with the public and staff professionally.
- Keep the kettle attended at all times except during authorized breaks, and take breaks only at a secure location.
- Wear identification and any special clothing provided by The Salvation Army while at the kettle stand, and return identification at the end of employment.
- Complete and sign a daily time card and place it in the kettle at the end of the workday.
- Follow rules, regulations, and instructions provided by the Kettle Coordinator and The Salvation Army.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
