Christmas Kettle Worker
About The Position
The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact for the fundraising campaign, the worker is expected to provide excellent customer service and greet and interact with the public in a courteous, friendly, and hospitable manner. The role involves collecting monetary donations, responding to questions, and directing people to an appropriate Salvation Army representative. This is a seasonal position with various and irregular hours, including nights, weekends, and holidays. Workers must follow instructions, work independently with limited supervision, meet attendance requirements, and keep the kettle attended except for authorized breaks at a secure location. Workers must wear Salvation Army-provided identification and any required clothing while at the kettle stand, and return the identification at the end of employment. A daily time card must be completed, signed, and placed in the kettle at the end of the workday. The position is performed outdoors, with exposure to changing weather, noise, dust, and dirt. Workers may stand or sit in one location for extended periods, and the role involves frequent contact with people from diverse backgrounds, including people who may be angry, hostile, confused, or frustrated. A criminal history information check is required. Conviction of a crime does not automatically preclude employment; the circumstances will be considered. The Salvation Army has a dress code, which will be shared at employment or orientation. Qualified individuals must be able to perform the essential duties with or without reasonable accommodation.
Requirements
- No education required.
- Customer service experience preferred.
- Pleasant, outgoing personality.
- Ability to work flexible hours.
- Dependable and safety conscious.
- Excellent customer service skills.
- Ability to follow instructions with limited supervision and abide by rules, regulations, and instructions provided by the Kettle Coordinator and The Salvation Army.
- Neat, clean, and tidy appearance.
- Ability to ring a small hand bell repeatedly.
- Moderate mobility, including standing and walking frequently.
- Ability to lift, carry, push, or pull light objects weighing less than 25 pounds.
- Ability to work with people from diverse backgrounds.
- Ability to stand or sit in one location for extended periods outdoors.
- Ability to work irregular hours, including nights, weekends, and holidays.
- Regular and punctual attendance.
- Ability to perform essential duties with or without accommodation.
- Pass a criminal history information check; a conviction will be considered in context and does not automatically preclude employment.
Nice To Haves
- Customer service experience.
Responsibilities
- Ring the bell at the assigned kettle stand or location.
- Respond courteously to questions and requests for information from the public, directing people to an appropriate Salvation Army representative.
- Collect monetary donations on behalf of The Salvation Army at the kettle stand.
- Greet donors in a friendly and hospitable manner.
- Follow instructions and work independently.
- Meet attendance requirements and maintain regular, punctual attendance.
- Communicate with the public and staff professionally.
- Keep the kettle attended at all times except during authorized breaks at a secure location.
- Wear Salvation Army-provided identification and any required clothing while at the kettle stand, and return identification at the end of employment.
- Complete and sign a daily time card and place it in the kettle at the end of the workday.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
