Christmas Kettle Worker
About The Position
The Kettle Worker rings bells at assigned locations as part of The Salvation Army’s Christmas fundraising efforts. As the first point of public contact during the fundraising campaign, the worker is expected to provide courteous, friendly, and professional service to donors and the general public. Duties include collecting donations and responding to questions or directing people to an appropriate Salvation Army representative. The role requires dependable attendance, following instructions, and working independently with limited supervision. The work is performed outdoors, where workers may experience changing weather, noise, dust, and dirt, as well as frequent interruptions and contact with people from diverse backgrounds. Workers may need to stand or sit in one location for extended periods and must work irregular hours, including nights, weekends, and holidays. The position is seasonal and offers various hours. Applicants must pass a criminal history information check. The Salvation Army provides a dress code and identification for the role; identification must be worn at the kettle stand and returned at the end of employment. Reasonable accommodation requests may be made for qualified individuals with disabilities.
Requirements
- Education: None.
- Customer service experience is preferred.
- Have a pleasant, outgoing personality.
- Be able to work flexible hours.
- Be dependable and safety conscious.
- Provide excellent customer service.
- Follow instructions with limited supervision and abide by rules, regulations, and instructions from the Kettle Coordinator and The Salvation Army.
- Maintain a neat, clean, and tidy appearance.
- Be able to ring a small hand bell repetitively.
- Be able to stand or sit in one location for extended periods and perform duties involving frequent changes between standing and walking.
- Be able to lift, carry, push, or pull light objects weighing less than 25 pounds, including a kettle and kettle stand.
- Be able to work with people from diverse backgrounds.
- Be able to work irregular hours, including nights, weekends, and holidays.
- Pass a criminal history information check; a conviction does not automatically preclude employment, and the circumstances will be considered.
- Be able to perform the essential duties with or without reasonable accommodation.
Nice To Haves
- Customer service experience.
Responsibilities
- Ring the bell at the assigned kettle stand or location.
- Respond courteously to questions and requests for information from the public, directing people to the appropriate Salvation Army representative when needed.
- Collect monetary donations on behalf of The Salvation Army at the kettle stand.
- Greet donors in a friendly and hospitable manner.
- Follow instructions and work independently.
- Meet attendance requirements and maintain regular, punctual attendance.
- Communicate with the public and staff professionally.
- Keep the kettle attended at all times except for authorized breaks at a secure location.
- Wear Salvation Army-provided identification and any required clothing while at the kettle stand, and return identification at the end of employment.
- Complete, sign, and place a daily time card in the kettle at the end of the working day.
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What This Job Offers
Education Level
No Education Listed
