Junior Systems Administrator - Glenville, NY
About The Position
The Junior Systems Administrator supports Trustco Bank’s daily IT operations and long-term technology needs. Working under the mentorship of senior IT staff and the CTO, the role helps keep systems efficient, secure, and reliable. The position also serves as a liaison between the Bank and third-party vendors for critical applications, and contributes to evaluating emerging tools and technology trends. This is a full-time position scheduled Monday through Friday, 8:30 AM to 5:00 PM. Evening and weekend work may be required as job duties demand. Local travel using a personal vehicle is required, and a valid driver’s license is needed. The role is primarily sedentary and involves standard office equipment. Duties may change at any time with or without notice.
Requirements
- Associate degree in computer engineering, or equivalent education and experience.
- Excellent knowledge of IT systems and infrastructure.
- At least two years of work experience in all phases of computer operations.
- Effective verbal and written communication skills.
- Strong organization skills, with the ability to manage multiple tasks and meet time-sensitive deadlines.
- Ability to work independently and in groups.
- Working knowledge of Microsoft Office programs, including Excel and Word.
- Valid driver’s license for local travel using a personal vehicle.
Nice To Haves
- Bachelor’s degree in a computer-engineering-related field.
Responsibilities
- Act as the subject matter expert and liaison between the Bank and third-party vendors for critical applications.
- Monitor network performance, manage user accounts, and maintain hardware such as routers and servers under the guidance of senior staff.
- Perform preventative maintenance and support system security through antivirus updates and access controls.
- Handle help desk tickets and resolve user issues.
- Stay current on emerging IT trends and assist in evaluating new tools for the technology stack.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account with an annual employer contribution
- 401(k) retirement plan with employer match
- Paid time off
- 11 paid federal holidays
- Training and professional development programs
- Tuition reimbursement
- Reduced fees and rates on certain loan products
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
