Junior Systems Administrator

Foresight Technologies Inc • Tempe, AZ

2d

About The Position

Foresight Technologies is seeking a Junior Systems Administrator to support the people and technology behind its manufacturing and business operations. The role combines hands-on employee support with routine administration of Windows systems, Microsoft 365, user access, and IT equipment. The administrator handles everyday support issues, helps maintain reliable and secure systems, and contributes to improvements in onboarding, documentation, and routine administration. The role works with senior IT resources and technology vendors on escalations, infrastructure maintenance, and improvement projects. It is suited to an IT support professional who enjoys troubleshooting, takes responsibility for seeing issues through to resolution, and wants to develop broader systems administration skills.

The position supports employees and manufacturing operations in a production environment. The administrator is expected to protect confidential information, use approved administrative access, follow change procedures, and coordinate work to minimize disruption. The job description outlines the general nature and level of the work; duties and responsibilities may be modified as business needs dictate.

Requirements

• Two or more years of IT support, desktop support, helpdesk, or related experience, or comparable practical experience demonstrating the required skills.
• Hands-on experience troubleshooting Windows computers, Microsoft Office applications, printers, and common hardware and software issues.
• Familiarity with Active Directory and Microsoft 365 administration, including user accounts, password resets, group membership, permissions, and MFA.
• Understanding of basic networking concepts, including IP addressing, DNS, DHCP, Wi-Fi, and VPN connectivity.
• A methodical troubleshooting approach: gather facts, test a hypothesis, verify the result, and document what changed.
• Clear communication, dependable follow-through, and the ability to support employees with different levels of technical knowledge.
• Sound judgment about when to proceed independently, follow a documented procedure, or escalate a problem.
• Ability to protect confidential information, use approved administrative access, follow change procedures, and coordinate work to limit disruption in a production environment.

Nice To Haves

• Experience with Windows Server, Group Policy, Hyper-V, Veeam, or comparable server, virtualization, and backup tools.
• Experience with PowerShell, remote monitoring and management tools, software deployment, or basic scripting.
• Experience in manufacturing or engineering environments and applications such as JobBOSS, Mastercam, PDM, DocuWare, or UPS WorldShip; comparable business application experience is welcome.
• Experience with endpoint security, MFA tools, asset management, network printers, or label-printing systems.
• Relevant technical coursework, apprenticeships, or certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications.
• A degree is not required for candidates who can demonstrate the necessary skills; experience with every product listed is not expected.

Responsibilities

• Manage support requests from intake through resolution, including troubleshooting, prioritizing business impact, communicating with employees, documenting work, and escalating with useful details when needed.
• Deploy, configure, and maintain employee equipment, including Windows computers, laptops, monitors, docking stations, printers, label printers, scanners, and approved software; assist with workstation moves, equipment replacement, and inventory accuracy.
• Support Microsoft 365 and productivity tools, including Outlook, Teams, OneDrive, SharePoint, Office applications, sign-in, file access, and collaboration.
• Complete approved account and access changes for onboarding, employee role changes, and offboarding, including Active Directory accounts, group memberships, shared mailboxes, licensing, MFA enrollment, and application access.
• Provide initial troubleshooting for business and manufacturing applications such as ERP, engineering/CAD, document-management, shipping, and printing systems; gather error details, safely reproduce issues, and coordinate with senior IT staff or vendors.
• Assist with systems and network administration by following established procedures for Windows Server, file and print services, Group Policy, DNS, DHCP, VPN connectivity, and virtual machines; perform assigned maintenance and approved changes with appropriate testing.
• Monitor assigned backup, patching, endpoint-protection, and system-health reports; investigate routine exceptions, promptly escalate failures or suspicious activity, and assist with approved restores and recovery testing under senior guidance.
• Maintain support records, asset information, setup checklists, and troubleshooting procedures; help improve routine tasks through approved scripts and automation.
• Work safely in a production environment by protecting confidential information, using approved administrative access, following change procedures, and coordinating work to minimize disruption to employees and manufacturing operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed