Junior Systems Administrator

Foresight Technologies • Tempe, AZ

1d

About The Position

Foresight Technologies is seeking a Junior Systems Administrator to support the people and technology behind its manufacturing and business operations. The position combines hands-on employee support with routine administration of Windows systems, Microsoft 365, user access, and IT equipment. The administrator takes ownership of everyday support issues, helps keep systems reliable and secure, and contributes to improvements in onboarding, documentation, and routine administration. The role works with senior IT resources and technology vendors on escalations, infrastructure maintenance, and improvement projects. It is suited to an IT support professional who enjoys troubleshooting, follows issues through to resolution, and wants to develop broader systems administration skills.

This job description describes the general nature and level of work and is not an exhaustive list of duties, responsibilities, or qualifications. Management may assign or modify duties and responsibilities as business needs dictate. Foresight Technologies is an equal opportunity employer and takes affirmative action to ensure equal employment opportunity. Discrimination of any type will not be tolerated.

Requirements

• Two or more years of IT support, desktop support, helpdesk, or related experience, or comparable practical experience demonstrating the required skills.
• Hands-on experience troubleshooting Windows computers, Microsoft Office applications, printers, and common hardware and software issues.
• Familiarity with Active Directory and Microsoft 365 administration, including user accounts, password resets, group membership, permissions, and MFA.
• Understanding of basic networking concepts, including IP addressing, DNS, DHCP, Wi-Fi, and VPN connectivity.
• Methodical troubleshooting approach: gather facts, test a hypothesis, verify the result, and document what changed.
• Clear communication, dependable follow-through, and ability to support employees with different levels of technical knowledge.
• Sound judgment about when to proceed independently, follow a documented procedure, or escalate a problem.
• A degree is not required for candidates who can demonstrate the necessary skills.

Nice To Haves

• Experience with Windows Server, Group Policy, Hyper-V, Veeam, or comparable server, virtualization, and backup tools.
• Experience with PowerShell, remote monitoring and management tools, software deployment, or basic scripting.
• Experience in manufacturing or engineering environments and applications such as JobBOSS, Mastercam, PDM, DocuWare, or UPS WorldShip; comparable business applications are also welcome.
• Experience with endpoint security, MFA tools, asset management, network printers, or label-printing systems.
• Relevant technical coursework, apprenticeships, or certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications.
• Experience with every product listed is not expected; practical troubleshooting, careful work, clear communication, and willingness to learn are valued.

Responsibilities

• Manage support requests from intake through resolution: troubleshoot issues, prioritize business impact, communicate with employees, document work, and escalate with useful details when needed.
• Configure and maintain Windows computers, laptops, monitors, docking stations, printers, label printers, scanners, and approved software; assist with workstation moves, equipment replacement, and inventory accuracy.
• Support Microsoft 365 and productivity tools, including Outlook, Teams, OneDrive, SharePoint, Office applications, sign-in, file access, and collaboration.
• Complete approved account and access changes for onboarding, employee role changes, and offboarding, including Active Directory accounts, group memberships, shared mailboxes, licensing, MFA enrollment, and application access.
• Provide initial support for ERP, engineering/CAD, document-management, shipping, and printing systems; gather error details, safely reproduce issues, and coordinate with senior IT staff or application vendors.
• Follow established procedures for Windows Server, file and print services, Group Policy, DNS, DHCP, VPN connectivity, and virtual machines; perform assigned maintenance and approved changes with appropriate testing.
• Monitor assigned backup, patching, endpoint-protection, and system-health reports; investigate routine exceptions and promptly escalate failures or suspicious activity; assist with approved restores and recovery testing under senior guidance.
• Maintain current support records, asset information, setup checklists, and troubleshooting procedures; help improve routine tasks through approved scripts and automation.
• Protect confidential information, use approved administrative access, follow change procedures, and coordinate work to minimize disruption to employees and manufacturing operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed