Junior Systems Administrator

INDUS Technology•Newport, RI

About The Position

The Junior Systems Administrator provides day-to-day technical support and systems administration to a Navy federal customer. The role supports Windows-based servers, workstations, network infrastructure, and enterprise applications to maintain reliable and secure IT operations supporting Navy systems and mission requirements. The position works with senior system administrators, cybersecurity personnel, and government technical staff, and may provide bid and proposal support when requested.

Requirements

An active Secret clearance is required for consideration.
Associate degree in Information Technology, Computer Science, Cybersecurity, or a related technical discipline; equivalent professional experience or technical training may be considered.
At least two years of experience in IT support, help desk, desktop support, or systems administration.
Basic understanding of Windows operating systems and Windows Server environments.
Familiarity with computer hardware, software installation, and troubleshooting techniques.
Foundational knowledge of networking concepts, including TCP/IP, DNS, DHCP, and LAN connectivity.
Basic understanding of Active Directory, user account administration, and access permissions.
Strong troubleshooting, problem-solving, and organizational skills.
Basic computer literacy and data entry skills.
Demonstrated proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Strong time management skills.
Ability to work in a fast-paced, changing, and challenging environment.
Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future.

Responsibilities

Assist with installation, configuration, maintenance, and troubleshooting of Windows servers, workstations, and associated hardware.
Support administration of Windows Server 2016, 2019, and 2022 environments, including upgrades and migrations.
Monitor system performance, availability, and operational health to identify and resolve technical issues.
Assist with Active Directory administration, including user account creation, permissions management, password resets, and access troubleshooting.
Perform routine system maintenance, software installations, security updates, patching, and vulnerability remediation.
Provide technical support for network connectivity, switches, printers, and other laboratory IT equipment.
Assist with troubleshooting enterprise applications, databases, and Microsoft SQL Server connectivity issues.
Support system backups, data recovery procedures, and continuity of operations.
Respond to user support requests, troubleshoot hardware and software issues, and document resolutions.
Assist with cybersecurity compliance activities, including security scans, system hardening, and implementation of DoD security requirements.
Maintain system documentation, hardware inventories, configuration records, and standard operating procedures.
Coordinate with senior system administrators, cybersecurity personnel, and government technical staff to resolve complex issues.
Support hardware replacement, equipment installation, system modernization, and laboratory infrastructure upgrades.
Provide bid and proposal support if requested.
Perform other duties as assigned.